HP 3050 HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 361
Problems sending faxes, Fax problems
UPC - 882780147096
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Problem Cause The fax that was sent was too light. Solution that is available determines the actual number of faxes stored for reprinting.) As soon as possible, replace the print cartridge, and then reprint the fax. See Reprinting a fax. Contact the sender and have the sender resend the fax after altering the settings. Problems sending faxes Problem The document stops feeding in the middle of faxing. Faxes stop during sending. The all-in-one is receiving faxes but is not sending them. Cause Solution The maximum length of a page that you can load is 381 mm (15 inches). Faxing of a longer page stops at 381 mm (15 inches). Print the document on shorter media. If no jam exists and less than one minute has elapsed, wait a moment before pressing Cancel. If a jam exists, see Clearing jams. Then, resend the job. If the item is too small, it can jam inside the automatic document feeder (ADF). Use the flatbed scanner. The minimum page size for the ADF is 127 x 127 mm (5 x 5 inches). If a jam exists, see Clearing jams. Then, resend the job. The fax machine to which you are sending might be malfunctioning. Your telephone line might not be working. Try sending to another fax machine. Do one of the following: ● Turn up the volume on the all-inone, and then press Start Fax on the control panel. If you hear a dial tone, the telephone line is working. ● Disconnect the all-in-one from the jack in the wall, and then connect a telephone to the jack. Try to make a telephone call to verify that the telephone line is working. A communication error might be interrupting the fax job. Change the redial-on-communicationerror setting to On (see the information about changing the redial-oncommunication-error option under Changing the redial settings). If your all-in-one is on a PBX system, the PBX system might be generating a dial tone that the all-in-one cannot detect. Disable the detect-dial-tone setting. See Changing the detect-dial-tone setting. A poor telephone connection might exist. Try again later. The fax machine to which you are sending might be malfunctioning. Try sending to another fax machine. ENWW Fax problems 343