HP 4550 Service Manual - Page 219
Printer error troubleshooting, Printer messages, Alphabetical printer error messages
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Printer error troubleshooting Hint Note Printer messages The following tables explain messages that might appear on the printer control panel. Alphabetical printer messages and their meanings are listed in Table 7-2, and numerical printer messages are listed in Table 7-3. If a message requesting that you load a tray persists, or if a message indicating that a previous print job is still in the printer's memory persists, press [GO] to print or press [CANCEL JOB] to clear the job from the printer's memory. Not all messages are described in the tables; those messages that are not listed are self-explanatory. Some printer messages are affected by the AUTO CONTINUE and CLEARABLE WARNING settings from the Configuration Menu on the printer control panel: If CLEARABLE WARNING=JOB is set on the control panel, warning messages appear until the end of the job from which they were generated. If CLEARABLE WARNING=ON is set, warning messages appear until [GO] is pressed. If an error occurs that prevents printing and AUTO CONTINUE=ON is set, the printer goes offline for 10 seconds before it returns online. If AUTO CONTINUE=OFF is set, the message appears until [GO] is pressed. Alphabetical printer error messages Table 7-2 Alphabetical printer error messages ACCESS DENIED MENUS LOCKED Description: Appears for approximately 5 seconds when a user has attempted to select a menu value while the printer control panel locking is enabled. Action: See the system administrator for access to the printer control panel. BAD DUPLEXER CONNECTION Description: The duplex unit is not correctly installed. Action: 1. Verify that the power cord is connected to the duplex printing accessory and the short power cord from the duplex printing accessory is connected to the printer. 2. Turn printer off and then on. 3. If the error continues, verify that the duplex unit is correctly installed. 4. If error persists, replace duplex unit. CALIBRATION EXECUTING Description: The printer is executing an internal color calibration. This process should take approximately 90 seconds. Action: No action required. CANCELING JOB Description: Action: The printer is canceling the current print job. Incoming data No action required. for the current job will be discarded. C7085-90921 Chapter 7 Troubleshooting 217