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HP 4550 Service Manual - Page 367

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Index Numerics 10/100Base-TX networks 66 10Base2 networks 65 10BaseT networks 66 A AC bias 105 AC/DC power supply 135 access denied 73 accessories cleaning 78 ordering 41, 325 acoustic emissions 23 Acrobat, Adobe 249 adding memory 98 adhesive labels printing 32 supported sizes 29 adjusting colors automatic 246 balance 250 Adobe Acrobat 249 Adobe Illustrator 249 Adobe InDesign 250 Adobe PageMaker 249 Adobe PhotoShop 247, 249 air filters locating 84 replacing 91 alerts page 286 alphabetical lists error messages 217 part numbers 355 altitude 22 ammonia-based cleaners, avoiding 78 applications PANTONE support 249 sRGB support 247 ASCII escape sequence 75 assemblies locating 25 remanufactured 42 removing 139 replacing 40 atmospheric pressure 23 automatic color adjustment 246 automatic PANTONE calibration 248 B B connector 58 backgrounds, troubleshooting gray 258 scatter 254 balance, adjusting color 250 gray 252 banding, troubleshooting 254 base memory 16 base models 14 beam detect (BD) mirror 120 C7085-90921 bidirectional parallel cable connecting 59 pin configuration 60 specifications 58 troubleshooting 268 black lines, troubleshooting 255, 261 black pages, troubleshooting 255, 257 black toner cartridges density setting 252 installing 51, 54 part numbers 327 replacement intervals 142 replacing 86 blade, cleaning 109 blank pages, troubleshooting 256 blurry images 257 BNC ports 65 board, formatter 98 brush, cleaning 85 C C connector 26, 58 cabinet, ordering 326 cables DIN-8 72 Ethernet 65 parallel 58 part numbers 325 ThinLan 65 calibration PANTONE 248 toner cartridges 54 Calibration Menu 281 caliper, transparencies 31 cams diagrams 348 ITB 114 pick-up 124 removing 208 secondary transfer roller 115 capacity circuit 22 input trays 29 output bins 17 cardstock printing 32 supported sizes 29 carousel, toner assembly diagrams 331 components 118 drive assembly, removing 179 housing assembly removing 200 motor (M3) 118, 133 operations 118 position sensor (PS10) 118, 119 cartridge, photosensitive drum 112 cassette feed solenoid (SL2) 123, 188 cassette paper sensor (PS8) 123 CD, service part information 42 Central Processing Unit (CPU) 68 Index 365

Section	Page
Contents	7
List of Figures	9
List of Tables	13
Printer description	15
Printer features	16
Identification	20
Model and serial numbers	20
Power and regulatory information	21
Site requirements	22
Space requirements	23
Electrical specifications	24
Environmental specifications	24
Consumable storage requirements	25
Printer specifications	25
Printer assemblies	27
Media requirements	30
Selecting print media	30
Media specifications	30
Supported media weights and sizes	31
Non-supported media	32
Printing on special media	33
Environmental Product Stewardship Program	36
Regulatory statements	38
HP Color LaserJet 4500	38
HP Color LaserJet 4550	38
Safety information	39
Laser safety statement	39
Material Safety Data Sheet	39
Toner safety	39
Laser statement for Finland	40
Service approach	41
Service approach	42
Parts and supplies	43
Ordering parts	43
Ordering consumables	43
Exchange program	44
Consumables	44
World Wide Web	44
HP Service Parts Information Compact Disc	44
HP Support Assistant Compact Disc	44
Ordering related documentation and software	45
Warranty statement	46
Hewlett-Packard warranty statement	46
Onsite service agreements	47
Installation and configuration	49
Unpack the printer	50
Package contents	50
Installation	52
Using the parallel cable	60
Connecting to a network	66
Enhanced I/O (EIO) configuration	69
HP JetDirect print servers	69
LocalTalk I/O	70
CPU	70
Fast InfraRed Receiver (optional)	70
System requirements	70
Printer drivers	71
Network configuration	72
Configuring the printer for the network	72
Configuring Novell NetWare frame type parameters	72
Configuration tips	73
NetWare 3.x and 4.x based products	73
Windows 3.1, Windows 95, and Windows NT 3.51 and 4.0 networks	73
IBM OS/2 LAN Server and Warp Server networks	74
LocalTalk network	74
UNIX networks	74
Setting network security on the printer	75
Locking the control panel	76
Using an ASCII PJL escape sequence to set network security	77
Printer maintenance	79
Cleaning the printer and accessories	80
Cleaning spilled toner	80
Approximate replacement intervals for consumable items	82
Imaging drum life	82
Replacement intervals for consumables	85
Locating consumables	86
Replacing consumable items	87
DIMM configuration	100
Adding memory	100
Theory of operation	103
Introduction	104
Basic operation	105
Image formation	106
Primary charge	107
Laser exposure	108
Development	108
Transfer	109
Waste toner cleaning	111
Fusing	112
Toner density	113
Mechanical system	114
Photosensitive drum cartridge	114
Intermediate transfer belt	115
Toner carousel	120
Laser/scanner operation	122
Paper path	124
Introduction	124
Tray 2 (cassette)	125
Tray 1 (multi-purpose tray)	126
Tray 3 (500-sheet paper feeder)	128
Paper size detection	129
Fusing and delivery unit	129
Duplex unit paper path	130
DC controller subsystem	134
Motors and fans	135
Formatter system	137
Control panel	137
Power supplies	137
Power supply overview	137
High-voltage power supply	138
Removal and replacement	139
Introduction	141
Removal and replacement strategy	141
Repair notices	141
Caution regarding electrostatic discharge (ESD)	141
Determining the printer version	142
Required tools	142
Types of screws	143
Consumable assemblies	144
Covers, drawers, and top and front assemblies	146
Top cover	146
Left side cover	147
Right side cover	148
Rear door	149
Right rear cover	150
Drum drawer (top drawer) cover	151
ITB drawer (middle drawer) cover	153
ITB drawer (middle drawer)	154
Control panel	155
Installing or changing the control panel overlay	156
Front right cover	157
Radio Frequency Interference (RFI) shield	158
Laser/scanner assembly	159
DC controller	160
Developing PCB	161
Top cover switch assembly	163
Drum drawer (top drawer) assembly	165
Densitometer assembly	168
Right side assemblies	170
Formatter	170
Formatter PCB	171
Formatter pan assembly	172
Power supply	175
High-voltage power supply	176
Drum drive assembly	178
Large fan housing	180
Carousel drive assembly	181
Paper size switch PCB	183
Left side assemblies	184
Drawer switch assembly	184
Paper feed PCB	185
Fusing motor (M1)	187
Paper path pick-up motor (M2)	189
Paper pick solenoid (SL2)	190
ITB cleaning roller clutch (CL3)	191
ITB clutch (CL2) assembly	192
Transfer roller cam clutch (CL4)	194
Left side gears	195
Rear assemblies	197
Large right side fan	197
Left side fan	199
Face-down assembly	201
Internal assemblies	202
Cartridge carousel assembly	202
Toner catch tray and paper transport assembly	206
Paper pick rollers	207
Star wheel assembly	208
Transfer roller assembly	209
Cam shafts	210
Troubleshooting	211
Introduction	213
Troubleshooting process	214
Pre-troubleshooting checklist	214
Troubleshooting flowchart	215
Troubleshooting power-on	218
Printer error troubleshooting	219
Printer messages	219
Alphabetical printer error messages	219
Numerical printer error messages	228
Paper path troubleshooting	239
Jams	239
Jam locations	240
Jam locations by error message	241
General paper-path checklist	243
Print media checklist	243
Jam recovery	244
Image formation troubleshooting	245
Print density test and color checks	245
Understanding color variations	246
Color selection process	246
Customizing color output through printer drivers	246
HP ColorSmart II	248
Color management options	248
Matching colors	249
Four-color printing (CMYK)	250
Matching PANTONE® colors	250
Automatic PANTONE ® calibration	250
Adjusting color balance	252
Image defects	255
Background scatter	256
Banding and horizontal lines	256
Black lines	257
Black or partially black pages	257
Blank or white pages	258
Character voids	259
Colorless output (black only)	259
Distorted image	259
Dropouts	259
Faded print, faded areas, or faded vertical streaks	260
Full-page ghosting	260
Gray streaks	260
Irregular, raised spots or stray toner	261
Light, dark, or faded print	261
Light black or no black print	261
Loose toner	262
Mottled or marbled output	262
Random spots	262
Sharkskin (rough, mottled printing)	262
Single color missing	262
Sunburn	262
Toner smear	263
Vertical lines or streaks	263
Vertical black lines	263
Vertical white lines	263
Wavy characters	264
Overhead transparency defects	265
Dull or dark transparencies	265
Incorrect image on transparencies	265
Repetitive defects on transparencies	265
Streaking on transparencies	266
Repetitive defects troubleshooting	267
Imaging drum defects	267
Repetitive defect ruler	268
Interface troubleshooting	270
Communications checks	270
EIO troubleshooting	270
AUTOEXEC.BAT standard configurations	271
Printer Job Language (PJL) commands	271
Control panel troubleshooting	273
Control panel access	273
Printing a menu map	273
Information Menu	275
Paper Handling Menu	276
Configuration Menu	278
Printing Menu	280
I/O Menu	282
EIO Menu	282
Calibration Menu	283
Resets Menu	284
Hard disk dependent menus	285
Private/Stored Jobs menu	286
Troubleshooting tools	287
Embedded Web server	287
To use the embedded Web server	287
Embedded Web server page sets	287
Networking page set	289
Printer configuration page	289
Supplies status page	292
Interpreting the supplies status page	292
Usage page	293
Interpreting the usage page	293
Event log	294
Hard disk file directory page	294
Service mode	295
Accessing the service mode	295
Description of Service Menu items	298
Diagnostics mode	302
Entering diagnostics mode	302
Formatter diagnostics	302
Engine diagnostics	304
Engine test	308
NVRAM initialization	309
Diagrams	310
Parts and diagrams	325
Introduction	326
Ordering parts	327
Consumables, accessories, and supplies	327
Common fasteners	330
Illustrations and parts lists	331
Determining the printer version	331
Alphabetical parts list	357
Numerical parts list	361

Match case Limit results 1 per page

C7085-90921

Index

365

Index

Numerics

10/100Base-TX networks 66

10Base2 networks 65

10BaseT networks 66

AC bias 105

AC/DC power supply 135

access denied 73

accessories

cleaning 78

ordering 41, 325

acoustic emissions 23

Acrobat, Adobe 249

adding memory 98

adhesive labels

printing 32

supported sizes 29

adjusting colors

automatic 246

balance 250

Adobe Acrobat 249

Adobe Illustrator 249

Adobe InDesign 250

Adobe PageMaker 249

Adobe PhotoShop 247, 249

air filters

locating 84

replacing 91

alerts page 286

alphabetical lists

error messages 217

part numbers 355

altitude 22

ammonia-based cleaners, avoiding 78

applications

PANTONE support 249

sRGB support 247

ASCII escape sequence 75

assemblies

locating 25

remanufactured 42

removing 139

replacing 40

atmospheric pressure 23

automatic color adjustment 246

automatic PANTONE calibration 248

B connector 58

backgrounds, troubleshooting

gray 258

scatter 254

balance, adjusting

color 250

gray 252

banding, troubleshooting 254

base memory 16

base models 14

beam detect (BD) mirror 120

bidirectional parallel cable

connecting 59

pin configuration 60

specifications 58

troubleshooting 268

black lines, troubleshooting 255, 261

black pages, troubleshooting 255, 257

black toner cartridges

density setting 252

installing 51, 54

part numbers 327

replacement intervals 142

replacing 86

blade, cleaning 109

blank pages, troubleshooting 256

blurry images 257

BNC ports 65

board, formatter 98

brush, cleaning 85

C connector 26, 58

cabinet, ordering 326

cables

DIN-8 72

Ethernet 65

parallel 58

part numbers 325

ThinLan 65

calibration

PANTONE 248

toner cartridges 54

Calibration Menu 281

caliper, transparencies 31

cams

diagrams 348

ITB 114

pick-up 124

removing 208

secondary transfer roller 115

capacity

circuit 22

input trays 29

output bins 17

cardstock

printing 32

supported sizes 29

carousel, toner

assembly diagrams 331

components 118

drive assembly, removing 179

housing assembly

removing 200

motor (M3) 118, 133

operations 118

position sensor (PS10) 118, 119

cartridge, photosensitive drum 112

cassette feed solenoid (SL2) 123, 188

cassette paper sensor (PS8) 123

CD, service part information 42

Central Processing Unit (CPU) 68