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HP 4550 Service Manual - Page 328

Media, pin Memory DIMMS, Network Connectivity, Options, Panel overlays, Table 8-1, Consumables

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Table 8-1 Consumables, accessories, and supplies (continued) Product number Part number Media Description C2934A HP Color LaserJet Transparencies (letter) C2936A HP Color LaserJet Transparencies (A4) C4179A HP Color LaserJet Soft Gloss Paper (letter) C4179B 100-pin Memory (DIMMS) HP Color LaserJet Soft Gloss Paper (A4) C4140A C4140-67901 4 MB (HP Color LaserJet 4500) C4141A C4041-67901 8 MB (HP Color LaserJet 4500) C4142A C4042-67901 16 MB (HP Color LaserJet 4500) C4143A C4043-67901 32 MB (HP Color LaserJet 4500) C3913A C3913-67901 168-pin Memory (DIMMS) 64 MB (HP Color LaserJet 4500) C7848A C7848-60001 64 MB (HP Color LaserJet 4550) C7850A C7850-60001 Network Connectivity 128 MB (HP Color LaserJet 4550) J3110A J3110-69001 HP JetDirect 600N for ethernet (10Base-T [RJ-45]) J3111A J3111-69001 HP JetDirect 600N for ethernet (10Base-T [RJ-45] and 10Base-2 [BNC]) and LocalTalk (DIN-8) J3112A J3112-69001 HP JetDirect 600N for Token Ring (DB9, RJ-45) J3113A J3113-69001 HP JetDirect 600N for Fast Ethernet (10/100 Base-TX [RJ-45]) J4169A Options J4169-69001 HP JetDirect 610N for Fast Ethernet (10/100 Base-TX [RJ-45]) C4082A C4082-67901 500-sheet input tray C4083A C4083-67901 Duplex unit (two-sided printing) C4235A HP Color LaserJet 4500 cabinet J6054A 5 GB Hard Disk (4550 series only) C4103A Fast Infrared Pod (4550 series only) C4286A Panel overlays Flash firmware DIMM (4550 series only) C4084-40001 English C4084-40005 German C4084-40003 French C4084-40006 Spanish C4084-40004 Italian C4084-40015 Korean C4084-40018 Simplified Chinese C4084-40014 Traditional Chinese 326 Parts and diagrams C7085-90921

Section	Page
Contents	7
List of Figures	9
List of Tables	13
Printer description	15
Printer features	16
Identification	20
Model and serial numbers	20
Power and regulatory information	21
Site requirements	22
Space requirements	23
Electrical specifications	24
Environmental specifications	24
Consumable storage requirements	25
Printer specifications	25
Printer assemblies	27
Media requirements	30
Selecting print media	30
Media specifications	30
Supported media weights and sizes	31
Non-supported media	32
Printing on special media	33
Environmental Product Stewardship Program	36
Regulatory statements	38
HP Color LaserJet 4500	38
HP Color LaserJet 4550	38
Safety information	39
Laser safety statement	39
Material Safety Data Sheet	39
Toner safety	39
Laser statement for Finland	40
Service approach	41
Service approach	42
Parts and supplies	43
Ordering parts	43
Ordering consumables	43
Exchange program	44
Consumables	44
World Wide Web	44
HP Service Parts Information Compact Disc	44
HP Support Assistant Compact Disc	44
Ordering related documentation and software	45
Warranty statement	46
Hewlett-Packard warranty statement	46
Onsite service agreements	47
Installation and configuration	49
Unpack the printer	50
Package contents	50
Installation	52
Using the parallel cable	60
Connecting to a network	66
Enhanced I/O (EIO) configuration	69
HP JetDirect print servers	69
LocalTalk I/O	70
CPU	70
Fast InfraRed Receiver (optional)	70
System requirements	70
Printer drivers	71
Network configuration	72
Configuring the printer for the network	72
Configuring Novell NetWare frame type parameters	72
Configuration tips	73
NetWare 3.x and 4.x based products	73
Windows 3.1, Windows 95, and Windows NT 3.51 and 4.0 networks	73
IBM OS/2 LAN Server and Warp Server networks	74
LocalTalk network	74
UNIX networks	74
Setting network security on the printer	75
Locking the control panel	76
Using an ASCII PJL escape sequence to set network security	77
Printer maintenance	79
Cleaning the printer and accessories	80
Cleaning spilled toner	80
Approximate replacement intervals for consumable items	82
Imaging drum life	82
Replacement intervals for consumables	85
Locating consumables	86
Replacing consumable items	87
DIMM configuration	100
Adding memory	100
Theory of operation	103
Introduction	104
Basic operation	105
Image formation	106
Primary charge	107
Laser exposure	108
Development	108
Transfer	109
Waste toner cleaning	111
Fusing	112
Toner density	113
Mechanical system	114
Photosensitive drum cartridge	114
Intermediate transfer belt	115
Toner carousel	120
Laser/scanner operation	122
Paper path	124
Introduction	124
Tray 2 (cassette)	125
Tray 1 (multi-purpose tray)	126
Tray 3 (500-sheet paper feeder)	128
Paper size detection	129
Fusing and delivery unit	129
Duplex unit paper path	130
DC controller subsystem	134
Motors and fans	135
Formatter system	137
Control panel	137
Power supplies	137
Power supply overview	137
High-voltage power supply	138
Removal and replacement	139
Introduction	141
Removal and replacement strategy	141
Repair notices	141
Caution regarding electrostatic discharge (ESD)	141
Determining the printer version	142
Required tools	142
Types of screws	143
Consumable assemblies	144
Covers, drawers, and top and front assemblies	146
Top cover	146
Left side cover	147
Right side cover	148
Rear door	149
Right rear cover	150
Drum drawer (top drawer) cover	151
ITB drawer (middle drawer) cover	153
ITB drawer (middle drawer)	154
Control panel	155
Installing or changing the control panel overlay	156
Front right cover	157
Radio Frequency Interference (RFI) shield	158
Laser/scanner assembly	159
DC controller	160
Developing PCB	161
Top cover switch assembly	163
Drum drawer (top drawer) assembly	165
Densitometer assembly	168
Right side assemblies	170
Formatter	170
Formatter PCB	171
Formatter pan assembly	172
Power supply	175
High-voltage power supply	176
Drum drive assembly	178
Large fan housing	180
Carousel drive assembly	181
Paper size switch PCB	183
Left side assemblies	184
Drawer switch assembly	184
Paper feed PCB	185
Fusing motor (M1)	187
Paper path pick-up motor (M2)	189
Paper pick solenoid (SL2)	190
ITB cleaning roller clutch (CL3)	191
ITB clutch (CL2) assembly	192
Transfer roller cam clutch (CL4)	194
Left side gears	195
Rear assemblies	197
Large right side fan	197
Left side fan	199
Face-down assembly	201
Internal assemblies	202
Cartridge carousel assembly	202
Toner catch tray and paper transport assembly	206
Paper pick rollers	207
Star wheel assembly	208
Transfer roller assembly	209
Cam shafts	210
Troubleshooting	211
Introduction	213
Troubleshooting process	214
Pre-troubleshooting checklist	214
Troubleshooting flowchart	215
Troubleshooting power-on	218
Printer error troubleshooting	219
Printer messages	219
Alphabetical printer error messages	219
Numerical printer error messages	228
Paper path troubleshooting	239
Jams	239
Jam locations	240
Jam locations by error message	241
General paper-path checklist	243
Print media checklist	243
Jam recovery	244
Image formation troubleshooting	245
Print density test and color checks	245
Understanding color variations	246
Color selection process	246
Customizing color output through printer drivers	246
HP ColorSmart II	248
Color management options	248
Matching colors	249
Four-color printing (CMYK)	250
Matching PANTONE® colors	250
Automatic PANTONE ® calibration	250
Adjusting color balance	252
Image defects	255
Background scatter	256
Banding and horizontal lines	256
Black lines	257
Black or partially black pages	257
Blank or white pages	258
Character voids	259
Colorless output (black only)	259
Distorted image	259
Dropouts	259
Faded print, faded areas, or faded vertical streaks	260
Full-page ghosting	260
Gray streaks	260
Irregular, raised spots or stray toner	261
Light, dark, or faded print	261
Light black or no black print	261
Loose toner	262
Mottled or marbled output	262
Random spots	262
Sharkskin (rough, mottled printing)	262
Single color missing	262
Sunburn	262
Toner smear	263
Vertical lines or streaks	263
Vertical black lines	263
Vertical white lines	263
Wavy characters	264
Overhead transparency defects	265
Dull or dark transparencies	265
Incorrect image on transparencies	265
Repetitive defects on transparencies	265
Streaking on transparencies	266
Repetitive defects troubleshooting	267
Imaging drum defects	267
Repetitive defect ruler	268
Interface troubleshooting	270
Communications checks	270
EIO troubleshooting	270
AUTOEXEC.BAT standard configurations	271
Printer Job Language (PJL) commands	271
Control panel troubleshooting	273
Control panel access	273
Printing a menu map	273
Information Menu	275
Paper Handling Menu	276
Configuration Menu	278
Printing Menu	280
I/O Menu	282
EIO Menu	282
Calibration Menu	283
Resets Menu	284
Hard disk dependent menus	285
Private/Stored Jobs menu	286
Troubleshooting tools	287
Embedded Web server	287
To use the embedded Web server	287
Embedded Web server page sets	287
Networking page set	289
Printer configuration page	289
Supplies status page	292
Interpreting the supplies status page	292
Usage page	293
Interpreting the usage page	293
Event log	294
Hard disk file directory page	294
Service mode	295
Accessing the service mode	295
Description of Service Menu items	298
Diagnostics mode	302
Entering diagnostics mode	302
Formatter diagnostics	302
Engine diagnostics	304
Engine test	308
NVRAM initialization	309
Diagrams	310
Parts and diagrams	325
Introduction	326
Ordering parts	327
Consumables, accessories, and supplies	327
Common fasteners	330
Illustrations and parts lists	331
Determining the printer version	331
Alphabetical parts list	357
Numerical parts list	361

Match case Limit results 1 per page

326

Parts and diagrams

C7085-90921

Media

C2934A

HP Color LaserJet Transparencies (letter)

C2936A

HP Color LaserJet Transparencies (A4)

C4179A

HP Color LaserJet Soft Gloss Paper (letter)

C4179B

HP Color LaserJet Soft Gloss Paper (A4)

100-pin Memory (DIMMS)

C4140A

C4140-67901

4 MB (HP Color LaserJet 4500)

C4141A

C4041-67901

8 MB (HP Color LaserJet 4500)

C4142A

C4042-67901

16 MB (HP Color LaserJet 4500)

C4143A

C4043-67901

32 MB (HP Color LaserJet 4500)

C3913A

C3913-67901

64 MB (HP Color LaserJet 4500)

168-pin Memory (DIMMS)

C7848A

C7848-60001

64 MB (HP Color LaserJet 4550)

C7850A

C7850-60001

128 MB (HP Color LaserJet 4550)

Network Connectivity

J3110A

J3110-69001

HP JetDirect 600N for ethernet (10Base-T

[RJ-45])

J3111A

J3111-69001

HP JetDirect 600N for ethernet (10Base-T

[RJ-45] and 10Base-2 [BNC]) and LocalTalk

(DIN-8)

J3112A

J3112-69001

HP JetDirect 600N for Token Ring (DB9, RJ-45)

J3113A

J3113-69001

HP JetDirect 600N for Fast Ethernet (10/100

Base-TX [RJ-45])

J4169A

J4169-69001

HP JetDirect 610N for Fast Ethernet (10/100

Base-TX [RJ-45])

Options

C4082A

C4082-67901

500-sheet input tray

C4083A

C4083-67901

Duplex unit (two-sided printing)

C4235A

HP Color LaserJet 4500 cabinet

J6054A

5 GB Hard Disk (4550 series only)

C4103A

Fast Infrared Pod (4550 series only)

C4286A

Flash firmware DIMM (4550 series only)

Panel overlays

C4084-40001

English

C4084-40005

German

C4084-40003

French

C4084-40006

Spanish

C4084-40004

Italian

C4084-40015

Korean

C4084-40018

Simplified Chinese

C4084-40014

Traditional Chinese

Table 8-1

Consumables, accessories, and supplies (continued)

Product number

Part number

Description