HP A310 User Guide - Page 36

Print a test times - ink cartridge

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4. When the printer finishes cleaning the cartridge, check the printed test page. If there are no more problems, you do not need to do anything else. If there are still problems, continue cleaning use the following procedure: - If the test page has white streaks or missing colors, the print cartridge needs to be cleaned again. Hold down the OK button and press the On button 5 times. - If the print quality of the second test page looks good, you do not need to do anything else. - If the test page still has white streaks or missing colors, the print cartridge needs to be cleaned one more time. Hold down the OK and press the On button button 6 times. If you complete all three levels of cleaning using this procedure and you still notice white streaks or missing colors on the test page, you may need to clean the print cartridge copper-colored contacts. For more information, see page 34. Note If the cartridge or printer has been recently dropped, you may also see white streaks or missing colors in your prints. This problem is temporary and clears up within 24 hours. Print a test page You can print a test page to: ● Check the estimated ink level in the print cartridge ● Check the condition of the ink nozzles ● Check if the printer is communicating properly with a connected computer (if you are able to print a test page from the software) 32 HP Photosmart A310 series

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4.
When the printer finishes cleaning the cartridge,
check the printed test page. If there are no more
problems, you do not need to do anything else. If
there are still problems, continue cleaning use the
following procedure:
–
If the test page has white streaks or missing
colors, the print cartridge needs to be cleaned
again. Hold down the
OK
button and press the
On
button
5 times
.
–
If the print quality of the second test page looks
good, you do not need to do anything else.
–
If the test page still has white streaks or missing
colors, the print cartridge needs to be cleaned
one more time. Hold down the
OK
and press
the
On
button button
6 times
.
If you complete all three levels of cleaning using this
procedure and you still notice white streaks or missing
colors on the test page, you may need to clean the print
cartridge copper-colored contacts. For more
information, see
page 34
.
Note
If the cartridge or printer has been recently
dropped, you may also see white streaks or missing
colors in your prints. This problem is temporary and
clears up within 24 hours.
Print a test page
You can print a test page to:
●
Check the estimated ink level in the print cartridge
●
Check the condition of the ink nozzles
●
Check if the printer is communicating properly with
a connected computer (if you are able to print a test
page from the software)
32
HP Photosmart A310 series