HP A310 User Guide - Page 49

The buttons on the control panel do not respond., Cause, Solution

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The buttons on the control panel do not respond. Cause A printer error has occurred. Try the following solutions. Solution ● Wait for about a minute to see if the printer resets. ● Turn off the printer. If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 30 seconds, and then plug the power cord back in. Turn on the printer. If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 30 seconds, and then reinstall the battery. Plug in the power cord. Turn on the printer. ● If the printer does not reset, and the control panel buttons still do not respond, go to www.hp.com/support or contact HP support. Troubleshooting 45

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The buttons on the control panel do not respond.
Cause
A printer error has occurred. Try the
following solutions.
Solution
●
Wait for about a minute to see if the printer
resets.
●
Turn off the printer.
If the optional HP Photosmart Internal Battery
is
not
installed in the printer, unplug the printer
power cord. Wait about 30 seconds, and then
plug the power cord back in. Turn on the printer.
If the optional HP Photosmart Internal Battery is
installed in the printer, unplug the printer power
cord if it is plugged in. Open the battery
compartment cover and remove the battery.
Wait about 30 seconds, and then reinstall the
battery. Plug in the power cord. Turn on the
printer.
●
If the printer does not reset, and the control
panel buttons still do not respond, go to
www.hp.com/support
or contact HP support.
Troubleshooting
45