HP Armada 7300 Armada 7300 Family of Personal Computers Reference Guide - Page 127

Solving Hard Drive Problems

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Solving Hard Drive Problems CAUTION: Maintain an up-to-date backup of your hard drive in case of errors or failures. Problem Possible Cause Solution Cannot access hard Hard drive is not drive. seated properly. Shut down the computer, remove and reinsert the hard drive, then turn on the computer. Hard drive was inserted while computer was on, in Suspend, or in Hibernation. Shut down computer; then turn it on again. The hard drive is initialized during power up. Hard drive may be damaged. If the hard drive is in the MultiBay, try inserting another removable drive. Contact your Compaq authorized service provider. Reading the hard drive takes an unusually long time after restarting the computer. System is exiting from Give the system time to Hibernation. restore the previously saved data to its exact state before Hibernation. Hard drive error occurs. Hard drive has bad sectors or has failed. In Explorer, click the drive letterÆFileÆ PropertiesÆError CheckingÆCheck Now button. Run Computer Checkup to test the drive (see Chapter 16). Hard drive may be damaged. Try inserting another removable drive, if the hard drive is in the MultiBay. Contact your Compaq authorized service provider. Errors occur after Additional hard drive Boot from the hard drive booting from an does not have the supplied with the computer additional hard drive. software and drivers or another hard drive that necessary to boot and has the necessary operate correctly. software and drivers. Troubleshooting 17-9

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Troubleshooting
17-9
Solving Hard Drive Problems
CAUTION:
Maintain an up-to-date backup of your hard drive in case
of errors or failures.
Problem
Possible Cause
Solution
Cannot access hard
drive.
Hard drive is not
seated properly.
Shut down the computer,
remove and reinsert the
hard drive, then turn on
the computer.
Hard drive was
inserted while
computer was on, in
Suspend, or in
Hibernation.
Shut down computer;
then turn it on again. The
hard drive is initialized
during power up.
Hard drive may be
damaged.
If the hard drive is in the
MultiBay, try inserting
another removable drive.
Contact your Compaq
authorized service
provider.
Reading the hard
drive takes an
unusually long time
after restarting the
computer.
System is exiting from
Hibernation.
Give the system time to
restore the previously
saved data to its exact
state before Hibernation.
Hard drive error
occurs.
Hard drive has bad
sectors or has failed.
In Explorer, click the
drive letter
˘
File
˘
Properties
˘
Error
Checking
˘
Check Now
button.
Run Computer Checkup
to test the drive (see
Chapter 16).
Hard drive may be
damaged.
Try inserting another
removable drive, if the
hard drive is in the
MultiBay.
Contact your Compaq
authorized service
provider.
Errors occur after
booting from an
additional hard drive.
Additional hard drive
does not have the
software and drivers
necessary to boot and
operate correctly.
Boot from the hard drive
supplied with the computer
or another hard drive that
has the necessary
software and drivers.