HP Armada 7300 Armada 7300 Family of Personal Computers Reference Guide - Page 136

Solving External Pointing Device Problems, Solving Power Problems

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Solving External Pointing Device Problems The following are common problems with an external mouse, trackball, or other pointing device. Problem External pointing device does not work Cursor skips or moves abnormally when using an external pointing device. Possible Cause Solution Incorrect device driver Refer to the is installed. documentation supplied with the device for instructions. Device is not properly connected. Be sure the pointing device is securely connected to the correct connector. Device is not properly connected. Be sure the pointing device is securely connected to the correct connector. Device needs to be cleaned. Refer to the documentation supplied with the external pointing device to verify whether it should be cleaned. Solving Power Problems Solutions for "Solving Battery Problems" may also be helpful. Problem Computer will not turn on. Possible Cause Solution Computer is not con- Insert a battery pack or nected to a power connect to an external source. power source. Power cords to the Ensure that power cords external power source connecting the computer are unplugged. to the external power source are plugged in properly. Battery pack is discharged. Insert a fully charged battery pack or connect to an external power source. Continued 17-18 Troubleshooting

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17-18
Troubleshooting
Solving External Pointing Device Problems
The following are common problems with an external mouse,
trackball, or other pointing device.
Problem
Possible Cause
Solution
External pointing
device does not
work
Incorrect device driver
is installed.
Refer to the
documentation supplied
with the device for
instructions.
Device is not properly
connected.
Be sure the pointing
device is securely
connected to the correct
connector.
Cursor skips or
moves abnormally
when using an
external pointing
device.
Device is not properly
connected.
Be sure the pointing
device is securely
connected to the correct
connector.
Device needs to be
cleaned.
Refer to the
documentation supplied
with the external pointing
device to verify whether it
should be cleaned.
Solving Power Problems
Solutions for “Solving Battery Problems” may also be helpful.
Problem
Possible Cause
Solution
Computer will not
turn on.
Computer is not con-
nected to a power
source.
Insert a battery pack or
connect to an external
power source.
Power cords to the
external power source
are unplugged.
Ensure that power cords
connecting the computer
to the external power
source are plugged in
properly.
Battery pack is
discharged.
Insert a fully charged
battery pack or connect
to an external power
source.
Continued