HP DesignJet T7200 Using Your Printer - Page 152
Lines appear stepped or jagged, Lines print double or in the wrong colors, Max. Application Resolution
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3. If the resolution of your image is greater than the printing resolution, you may notice a loss of line quality. If you are using the HP-GL/2 and HP RTL driver for Windows, you can find the Max. Application Resolution option in the driver dialog's Advanced tab, under Document Options > Printer Features. If you change this option, you may wish to reprint your job at this point in case the problem has been solved. 4. If lines are too thin or missing, print the Image Diagnostics Print. See The Image Diagnostics Print on page 56. 5. If the problem remains, go to the front panel and select the Ink menu icon , then Printhead information to see the printhead alignment status. If the status is PENDING, you should align the printheads. See Align the printheads on page 55. After alignment, you may wish to reprint your job in case the problem has been solved. 6. Go to the front panel and press the View information key to see the paper advance calibration status. If the status is DEFAULT or RECOMMENDED, you should perform paper advance calibration: see Perform paper advance calibration on page 30. If the problem persists despite all the above actions, contact your customer service representative for further support. Lines appear stepped or jagged If lines in your image appear stepped or jagged when printed: 1. The problem may be inherent in the image. Try to improve the image with the application you are using to edit it. 2. Check that you are using appropriate print-quality settings. See Print options on page 73. 3. Select the custom print-quality options in the driver dialog, and turn on the Maximum detail option (if available). Lines print double or in the wrong colors This problem can have various visible symptoms: ● Colored lines are printed double, in different colors. 144 Chapter 16 Troubleshoot print-quality issues ENWW