HP DeskJet Plus 4100 User Guide - Page 95

Set as Default, Windows Administrative Tools

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● Windows 10: From the Windows Start menu, select Windows System from the app list, select Control Panel, and then click View devices and printers under Hardware and Sound. ● Windows 7: From the Windows Start menu, click Devices and Printers. b. Make sure the correct printer is set as the default printer. The default printer has a check mark in a black or green circle next to it. c. If the wrong printer is set as the default printer, right-click the correct printer and select Set as Default Printer. d. Try using your printer again. 5. Restart the print spooler. To restart the print spooler a. Depending upon your operating system, do one of the following: Windows 10 i. From the Windows Start menu, select Windows Administrative Tools from the app list, and then select Services. ii. Right-click the Print Spooler, and then click Properties. iii. On the General tab, next to Startup type, make sure that Automatic is selected. iv. If the service is not already running, under Service status, click Start, and then click OK. Windows 7 i. From the Windows Start menu, click Control Panel, System and Security, and then Administrative Tools. ii. Double-click Services. iii. Right-click the Print Spooler, and then click Properties. iv. On the General tab, next to Startup type, make sure that Automatic is selected. v. If the service is not already running, under Service status, click Start, and then click OK. b. Make sure the correct printer is set as the default printer. The default printer has a check mark in a black or green circle next to it. c. If the wrong printer is set as the default printer, right-click the correct printer and select Set as Default Printer. d. Try using your printer again. 6. Restart the computer. 7. Clear the print queue. To clear the print queue a. Depending upon your operating system, do one of the following: ENWW Get help in this guide 89

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●
Windows 10
: From the Windows
Start
menu, select
Windows System
from the app list, select
Control Panel
, and then click
View devices and printers
under
Hardware and Sound
.
●
Windows 7
: From the Windows
Start
menu, click
Devices and Printers
.
b.
Make sure the correct printer is set as the default printer.
The default printer has a check mark in a black or green circle next to it.
c.
If the wrong printer is set as the default printer, right-click the correct printer and select
Set as Default
Printer
.
d.
Try using your printer again.
5.
Restart the print spooler.
To restart the print spooler
a.
Depending upon your operating system, do one of the following:
Windows 10
i.
From the Windows
Start
menu, select
Windows Administrative Tools
from the app list, and then
select
Services
.
ii.
Right-click the
Print Spooler
, and then click
Properties
.
iii.
On the
General
tab, next to
Startup type
, make sure that
Automatic
is selected.
iv.
If the service is not already running, under
Service status
, click
Start
, and then click
OK
.
Windows 7
i.
From the Windows
Start
menu, click
Control Panel
,
System and Security
, and then
Administrative Tools
.
ii.
Double-click
Services
.
iii.
Right-click the
Print Spooler
, and then click
Properties
.
iv.
On the
General
tab, next to
Startup type
, make sure that
Automatic
is selected.
v.
If the service is not already running, under
Service status
, click
Start
, and then click
OK
.
b.
Make sure the correct printer is set as the default printer.
The default printer has a check mark in a black or green circle next to it.
c.
If the wrong printer is set as the default printer, right-click the correct printer and select
Set as Default
Printer
.
d.
Try using your printer again.
6.
Restart the computer.
7.
Clear the print queue.
To clear the print queue
a.
Depending upon your operating system, do one of the following:
ENWW
Get help in this guide
89