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HP Deskjet 6980 User Guide - Macintosh - Page 115

Photos do not print correctly

UPC - 882780129580

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Note To easily identify the correct side of the cradle in which to install the print cartridge, match the symbol on the print cartridge with the symbol above the print cartridge cradle. Photos do not print correctly Reload the paper tray 1. Place the photo paper in the In tray with the side to be printed on facing down. Verify that the photo paper is flat. 2. Slide the paper forward until it stops. 3. Slide the paper guides firmly against the edge of the paper. Do not press the guide so firmly against the paper that the paper bends or curls. Check the printer settings 1. Open the Page Setup dialog box. 2. In the Page Attributes pane, verify the following settings: - Paper Size: The appropriate paper size - Orientation: The appropriate orientation 3. Open the Print dialog box. 4. In the Paper Type/Quality pane, verify the following settings: - Paper Type: The appropriate photo paper type - Quality: Best or Maximum dpi 5. Use the Real Life technologies for photo enhancement. Colors are tinted or incorrect If colors in photos appear tinted or incorrect, follow these steps: 1. Align the print cartridges. 2. Reprint the photo. 3. If colors are still tinted or incorrect, calibrate the color. Both a photo print cartridge and a tri-color print cartridge must be installed for color calibration. 4. Reprint the photo. 5. If colors continue to appear tinted or incorrect, open the Print dialog box, select the Paper Type/Quality pane, and then select Color Options. 6. Adjust the colors. Here are some guidelines to follow: - If the colors are too yellow, move the Color Tone slider toward Cooler. - If the colors are too blue, move the Color Tone slider toward Warmer. 7. Reprint the photo. Horizontal lines appear on a photo User's guide 113

Section	Page
Contents	3
Welcome	6
Special features	7
Get started	8
Printer features	8
Buttons and lights	10
Paper trays	12
Photo/envelope feeder	14
Print cartridges	17
Ink-backup mode	18
Automatic paper-type sensor	19
Connect to the printer	20
USB	20
Wireless networking	21
Wireless networking basics	21
Wireless network examples	25
Wireless profiles	26
Network name (SSID)	27
Wireless security	29
Authentication and encryption	30
Wi-Fi Protected Access (WPA)	32
Wired equivalent privacy (WEP)	33
Open system	34
SecureEasySetup button	34
Wireless Status light	35
Report Page button	36
Network light	36
Wireless radio	36
HP Report page	38
Embedded Web server (EWS)	41
Configure Bluetooth settings on a network printer	42
Reset the printer to the factory default settings	43
Networking glossary	44
Wired Ethernet networking	48
Ethernet basics	49
What you need for a wired network	50
Ethernet network examples	51
Install the printer on an Ethernet network	52
Connect the printer to an Ethernet network	52
Install the printer software	53
Ethernet lights	54
Bluetooth wireless printing	55
Connect the HP Bluetooth Wireless Printer Adapter to the printer	56
Configure Bluetooth settings	56
Print photos	59
Print borderless photos	59
Print photos with a border	61
HP Real Life technologies	62
Photo print cartridge	63
Maximum dpi	64
Color options	64
Advanced color management	65
Gray photo print cartridge	65
Print black-and-white photos	66
Store and handle photo paper	66
Save money when printing photos	67
Print photos from a digital camera	68
Use a PictBridge camera	68
PictBridge printing	68
Use a Bluetooth camera phone	70
Print other documents	71
E-mail	71
Letters	72
Documents	73
Envelopes	74
Brochures	75
Greeting cards	76
Postcards	77
Transparencies	78
Labels	79
Index cards and other small media	80
Iron-on transfers	81
Banners	82
CD/DVD tattoos	83
Printing tips	85
General everyday printing	85
Presentation printing	85
Select a print quality	85
Set the page order	86
Print collated copies	86
Print multiple pages on a single sheet of paper	86
Select a paper type	87
Select a paper source	87
Automatic two-sided printing	88
Resize a document	89
Printer software	90
Print settings	90
Page Setup dialog box	90
Print dialog box	90
Manage the printer (Mac OS X 10.3 and later)	91
Manage the printer (Mac OS X 10.2)	91
View and change the status of a print job (Mac OS X 10.3 and later)	92
View and change the status of a print job (Mac OS X 10.2)	92
Maintenance	94
Install print cartridges	94
Set the auto-off feature	97
Align the print cartridges	97
Calibrate color	98
Automatically clean print cartridges	98
Print a test page	98
View estimated ink levels	98
Maintain the printer body	99
Remove ink from your skin and clothing	99
Manually clean print cartridges	99
Maintain print cartridges	100
Store print cartridges	100
HP Printer Utility	101
Open the HP Printer Utility	102
Mac OS X 10.3 and later	102
Mac OS X 10.2	102
HP Printer Utility panes	102
Troubleshooting	103
Ethernet problems	103
Wireless communication problems	105
Printer does not print	109
Paper jam	110
Paper problems	111
Printer prints on multiple sheets at once	112
Paper mismatch	112
Printer is stalled	112
Print cartridge problems	113
Photos do not print correctly	115
Part of the photo is faded	116
PictBridge problems	117
Bluetooth printing problems	118
Banners do not print correctly	119
Print quality is poor	119
Too much or too little ink appears on the page	121
Document is misprinted	121
Problems with borderless documents	121
Part of the photo is faded	123
Photo has an unwanted border	124
Error messages	125
Out-of-paper message	126
Printer lights are on or flashing	126
Document prints slowly	128
If you continue to have problems	129
HP support process	129
Accessories	130
Automatic Two-Sided Printing Accessory (duplexer)	130
Install the duplexer	131
Automatic two-sided printing	131
Automatic two-sided printing problems	132
Automatic Two-Sided Printing Accessory specifications	134
250-Sheet Plain Paper Tray	135
Install the 250-Sheet Plain Paper Tray Accessory	135
Load the 250-Sheet Plain Paper Tray Accessory	136
Use the 250-Sheet Plain Paper Tray Accessory	138
250-Sheet Plain Paper Tray Accessory specifications	139
Auto Two-Sided Print Accessory with Small Paper Tray	139
Install the Auto Two-Sided Print Accessory with Small Paper Tray	140
Print postcards	141
Use the Auto Two-Sided Print Accessory with Small Paper Tray when printing from a digital camera	142
Print small photos	143
Print envelopes	144
Problems with the Auto Two-Sided Print Accessory with Small Paper Tray	146
Auto Two-Sided Print Accessory with Small Paper Tray specifications	148
Supplies	150
Paper	150
USB cables	150
Accessories	150
Specifications	151
Printer specifications	151
Environmental information	152
Environmental statement	152
Reduction and elimination	152
Recycling	152
Recycling information for the European Union	153
Energy consumption	153