HP Deskjet 6980 User Guide - Macintosh - Page 147

Option for two-sided printing cannot be selected - door open

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5. Tilt the Small Paper Tray forward and open the lower door of the accessory. 1 Tilt the Small Paper Tray 2 Open the lower door 6. Remove any paper that is inside the accessory. 7. Close the accessory, and then secure the back lever to close the accessory. 8. Re-attach the accessory to the printer. Option for two-sided printing cannot be selected The printer driver cannot sense the duplexer until a print job is sent to the printer. Print a single-sided document, and then print the two-sided document. The option for using the duplexer will appear in the printer software. If the option for the duplexer still does not appear, then verify that the following conditions exist: ● The duplexer is attached to the printer. ● The media type and size selected on the Paper/Quality pane are supported by the duplexer. For a list of supported media types and sizes, see the specifications for the duplexer: - Automatic Two-Sided Printing Accessory - Auto Two-Sided Print Accessory with Small Paper Tray Paper size changes when the two-sided printing option is selected The paper size is not supported by the duplexer. User's guide 145

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5.
Tilt the Small Paper Tray forward and open the lower door of the accessory.
1
Tilt the Small Paper Tray
2
Open the lower door
6.
Remove any paper that is inside the accessory.
7.
Close the accessory, and then secure the back lever to close the accessory.
8.
Re-attach the accessory to the printer.
Option for two-sided printing cannot be selected
The printer driver cannot sense the duplexer until a print job is sent to the printer. Print
a single-sided document, and then print the two-sided document. The option for using
the duplexer will appear in the printer software.
If the option for the duplexer still does not appear, then verify that the following conditions
exist:
●
The duplexer is attached to the printer.
●
The media type and size selected on the Paper/Quality pane are supported by the
duplexer.
For a list of supported media types and sizes, see the specifications for the duplexer:
–
Automatic Two-Sided Printing Accessory
–
Auto Two-Sided Print Accessory with Small Paper Tray
Paper size changes when the two-sided printing option is selected
The paper size is not supported by the
duplexer
.
User's guide
145