HP Dl180 ProLiant DL180 Generation 5 Server Maintenance and Service Guide - Page 93

POST errors message definition, Error-Code, Error Message, Description / Corrective Action

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POST errors message definition Whenever a non-fatal error occurs during POST, an error message describing the problem appears onscreen. These error messages are displayed in normal video (white text on black background), and show the details of the error. The following is an example of a POST error message: 012 --- CMOS Date/Time not set Table 11 lists the most common POST error messages with corresponding troubleshooting recommendation. HP recommends that you correct the error, even if the server appears to boot successfully. Table 11 POST error messages Error-Code 000 003 004 005 008 009 Error Message Description / Corrective Action Timer Error Indicates an error while programming the count register of channel 2 of the 8254 timer. This may indicate a problem with system hardware. Requires repair of the system board. CMOS Battery Low CMOS Battery is low. This message usually indicates that the CMOS battery needs to be replaced. It could also appear when the users intentionally discharge the CMOS battery. CMOS setting Wrong CMOS settings are invalid. This error can be resolved by using F9 to load optimal default in the Setup Utility. CMOS checksum bad and boot in a CMOS contents failed the safe configuration please reboot Checksum check. Indicates that the again for optimal default settings. CMOS data has been changed by a program other than the BIOS or that the CMOS is not retaining its data due to malfunction. This error can be resolved by using F9 to load optimal default in the Setup Utility. Unlock keyboard PS2 keyboard is locked. Users need to unlock the keyboard to continue the BIOS POST. PS2 Keyboard not found Keyboard not working. Verify that the keyboard cable is securely connected to the keyboard port (not the mouse port) on the rear panel of the server. If the problem persists, replace the keyboard or contact your HP Customer Support provider. Diagnostic tools and setup utilities 93

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Diagnostic tools and setup utilities
93
POST errors message definition
Whenever a non-fatal error occurs during POST, an error message describing the problem appears
onscreen. These error messages are displayed in normal video (white text on black background), and
show the details of the error. The following is an example of a POST error message:
012 --- CMOS Date/Time not set
Table 11 lists the most common POST error messages with corresponding troubleshooting
recommendation. HP recommends that you correct the error, even if the server appears to boot
successfully.
Table 11
POST error messages
Error-Code
Error Message
Description / Corrective Action
000
Timer Error
Indicates an error while
programming the count register of
channel 2 of the 8254 timer. This
may indicate a problem with system
hardware. Requires repair of the
system board.
003
CMOS Battery Low
CMOS Battery is low. This message
usually indicates that the CMOS
battery needs to be replaced. It
could also appear when the users
intentionally discharge the CMOS
battery.
004
CMOS setting Wrong
CMOS settings are invalid. This
error can be resolved by using F9 to
load optimal default in the Setup
Utility.
005
CMOS checksum bad and boot in a
safe configuration please reboot
again for optimal default settings.
CMOS contents failed the
Checksum check. Indicates that the
CMOS data has been changed by
a program other than the BIOS or
that the CMOS is not retaining its
data due to malfunction. This error
can be resolved by using F9 to load
optimal default in the Setup Utility.
008
Unlock keyboard
PS2 keyboard is locked. Users need
to unlock the keyboard to continue
the BIOS POST.
009
PS2 Keyboard not found
Keyboard not working. Verify that
the keyboard cable is securely
connected to the keyboard port (not
the mouse port) on the rear panel of
the server. If the problem persists,
replace the keyboard or contact
your HP Customer Support provider.