HP ENVY 14-j100 Maintenance and Service Guide - Page 7

Table of contents

1

Product description

.......................................................................................................................................

1

2

External component identification

.................................................................................................................

4

Display

...................................................................................................................................................................

4

Buttons, speakers, and fingerprint reader

............................................................................................................

5

Keys

........................................................................................................................................................................

7

Lights

.....................................................................................................................................................................

8

TouchPad

...............................................................................................................................................................

9

Front

.......................................................................................................................................................................

9

Left side

...............................................................................................................................................................

10

Right side

.............................................................................................................................................................

12

Bottom

.................................................................................................................................................................

13

Labels

...................................................................................................................................................................

14

3

Illustrated parts catalog

..............................................................................................................................

16

Computer major components

.............................................................................................................................

16

Display assembly subcomponents

.....................................................................................................................

21

Miscellaneous parts

.............................................................................................................................................

22

4

Removal and replacement procedures preliminary requirements

....................................................................

23

Tools required

......................................................................................................................................................

23

Service considerations

........................................................................................................................................

23

Plastic parts

.......................................................................................................................................

23

Cables and connectors

......................................................................................................................

24

Drive handling

...................................................................................................................................

24

Grounding guidelines

...........................................................................................................................................

25

Electrostatic discharge damage

.......................................................................................................

25

Packaging and transporting guidelines

.........................................................................

26

Workstation guidelines

...................................................................................................

26

Equipment guidelines

.....................................................................................................

27

5

Removal and replacement procedures for Customer Self-Repair parts

.............................................................

28

Component replacement procedures

.................................................................................................................

28

Bottom cover

.....................................................................................................................................

28

Hard drive

..........................................................................................................................................

30

WLAN module

....................................................................................................................................

32

vii

Section	Page
Product description	11
External component identification	14
Display	14
Buttons, speakers, and fingerprint reader	15
Keys	17
Lights	18
TouchPad	19
Front	19
Left side	20
Right side	22
Bottom	23
Labels	24
Illustrated parts catalog	26
Computer major components	26
Display assembly subcomponents	31
Miscellaneous parts	32
Removal and replacement procedures preliminary requirements	33
Tools required	33
Service considerations	33
Plastic parts	33
Cables and connectors	34
Drive handling	34
Grounding guidelines	35
Electrostatic discharge damage	35
Packaging and transporting guidelines	36
Workstation guidelines	36
Equipment guidelines	37
Removal and replacement procedures for Customer Self-Repair parts	38
Component replacement procedures	38
Bottom cover	38
Hard drive	40
WLAN module	42
Memory module	44
Removal and replacement procedures for Authorized Service Provider parts	46
Component replacement procedures	46
Front speakers	46
Battery	48
TouchPad board	49
RTC battery	52
Fingerprint reader board	53
Subwoofer	56
Fan	57
RJ45 cover	59
Security cable slot bracket	61
System board	62
Heat sink	66
Left speaker	69
Card reader board	70
Power connector cable	71
Display assembly	72
Using Setup Utility (BIOS) – Windows 10	81
Starting Setup Utility (BIOS)	81
Updating Setup Utility (BIOS)	81
Determining the BIOS version	82
Downloading a BIOS update	82
Synchronizing a tablet and keyboard (select products only)	83
Using HP PC Hardware Diagnostics (UEFI) – Windows 10	84
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	85
Using Setup Utility (BIOS) – Windows 8	86
Starting Setup Utility (BIOS)	86
Updating Setup Utility (BIOS)	86
Determining the BIOS version	86
Downloading a BIOS update	87
Using HP PC Hardware Diagnostics (UEFI) – Windows 8	88
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	88
Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) – Windows 7	89
Starting Setup Utility (BIOS)	89
Updating the BIOS	89
Determining the BIOS version	89
Downloading a BIOS update	90
Using HP PC Hardware Diagnostics (UEFI)	90
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	91
Specifications	92
Computer specifications	92
Backing up, restoring, and recovering – Windows 10	93
Creating recovery media and backups	93
Creating HP Recovery media (select products only)	94
Using Windows Tools	95
Restore and recovery	95
Recovering using HP Recovery Manager	96
What you need to know before you get started	96
Using the HP Recovery partition (select products only)	97
Using HP Recovery media to recover	97
Changing the computer boot order	98
Removing the HP Recovery partition (select products only)	98
Backing up, restoring, and recovering – Windows 8	99
Creating recovery media and backups	99
Creating HP Recovery media (select models only)	99
Using Windows tools	100
Restore and recovery	100
Recovering using HP Recovery Manager	101
What you need to know before you get started	101
Using the HP Recovery partition (select models only)	102
Using HP Recovery media to recover	102
Changing the computer boot order	102
Removing the HP Recovery partition (select models only)	103
Backing up, restoring, and recovering – Windows 7	104
Creating backups	104
Creating recovery media to recover the original system	104
What you need to know	104
Creating the recovery media	105
Creating system restore points	105
What you need to know	105
Creating a system restore point	105
Backing up system and personal information	105
Tips for a successful backup	106
What you need to know	106
Creating a backup using Windows Backup and Restore	106
Restore and recovery	107
Restoring to a previous system restore point	107
Restoring specific files	107
Restoring specific files using Windows Backup and Restore	107
Recovering the original system using HP Recovery Manager	107
What you need to know	107
Recovering using HP Recovery partition (select models only)	108
Recovering using the recovery media	108
Changing the computer boot order	108
Power cord set requirements	110
Requirements for all countries	110
Requirements for specific countries and regions	111
Recycling	113

HP ENVY 14-j100 Maintenance and Service Guide - Page 7

Table of contents

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