HP EVA P6550 HP P6300/P6500 EVA User Guide (5697-2486, September 2013) - Page 169

7 Troubleshooting If the disk enclosure does not initialize IMPORTANT: After a power failure, the system automatically returns to the last-powered state (On or Off) when A/C power is restored. 1. Ensure that the power on/standby button was pressed firmly and held for approximately three seconds. 2. Verify that the power on/standby button LED is green. 3. Verify that the power source is working: a. Verify that the power supplies are working by viewing the power supply LEDs. If necessary, remove and reinstall the power supplies to verify that they are seated properly. b. Remove and inspect AC power cords from both power supplies and reconnect them. Diagnostic steps Is the enclosure front fault LED amber? Answer No Yes Possible Reasons System functioning properly. Actions No action required. • Front Status and UID module might • Be sure that the Front Status and UID not be inserted properly, might module is undamaged and is fully have a damaged connector, or seated. might have failed. • Check rear fault LEDs to isolate • Possible error condition exists. failed component. • Contact an authorized service provider for assistance. Is the enclosure rear fault LED amber? Answers No Yes Possible Reasons Actions Functioning properly. No action required Rear power and UID module might not • Be sure that the rear power and UID be inserted properly, might have a module is undamaged and is fully damaged connector, or might have seated. failed. • Contact an authorized service provider for assistance. If the disk enclosure does not initialize 169