HP Integrity Superdome 2 8/16 HP Smart Update Manager 5.3 User Guide - Page 65

HP SUM fails on Windows hosts due to McAfee firewalls

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1. Click Start→Control Panel→Administrative Tools→Windows Firewall with Advanced Security→Inbound Rules→Remote Administration (NP-IN). 2. Select Enabled, and then select Allow the connections. For Direct to iLO support, you must enable ping. HP SUM fails on Windows hosts due to McAfee firewalls McAfee firewalls block HP SUM traffic. Solution: Enable the port traffic associated with the HP SUM application by performing the following steps: 1. From the system tray, click the McAfee icon. 2. Select Manage Features. 3. Select McAfee Host Intrusion Prevention. 4. Select the Activity Log tab. As displayed in the following image, in the Message column, notice the entry similar to the following: Blocked Incoming TCP from the HOST (15.255.101.110) during execution of HP SUM. 5. From the menu, select Task→Unlock Interface. 6. Enter the password of the McAfee user interface. 7. Select the Firewall Policy tab. 8. On the bottom of the screen, click Add (Add new rule). 9. From the screen image, use the following settings for the new firewall rules on your system. Discovery and connection issues 65

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1.
Click
Start
→
Control Panel
→
Administrative Tools
→
Windows Firewall with Advanced
Security
→
Inbound Rules
→
Remote Administration (NP-IN)
.
2.
Select
Enabled
, and then select
Allow the connections
.
For Direct to iLO support, you must enable ping.
HP SUM fails on Windows hosts due to McAfee firewalls
McAfee firewalls block HP SUM traffic.
Solution:
Enable the port traffic associated with the HP SUM application by performing the following
steps:
1.
From the system tray, click the
McAfee
icon.
2.
Select
Manage Features
.
3.
Select
McAfee Host Intrusion Prevention
.
4.
Select the
Activity Log
tab.
As displayed in the following image, in the Message column, notice the entry similar to the
following:
Blocked Incoming TCP from the HOST (15.255.101.110) during
execution of HP SUM
.
5.
From the menu, select
Task
→
Unlock Interface
.
6.
Enter the password of the McAfee user interface.
7.
Select the
Firewall Policy
tab.
8.
On the bottom of the screen, click
Add (Add new rule)
.
9.
From the screen image, use the following settings for the new firewall rules on your system.
Discovery and connection issues
65