HP M4345 User Guide - Page 186
Solve general device problems
UPC - 882780548619
View all HP M4345 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 186 highlights
Solve general device problems Device selects media from the wrong tray. Cause Solution The tray selection in the software program might be incorrect. For many software programs, the paper tray selection is found on the Page Setup menu within the program. Remove any media in other trays to make the device select from the correct tray. The configured size does not match the size of the media that is loaded in the tray. For Macintosh computers, use the HPPrinter Utility to change the priority of the tray. Adjust the width guides to match the size of the media that is loaded in the tray. Device does not pull paper from tray. Cause The tray is empty. The paper guides are set incorrectly. Paper curls when it exits the device. Cause The paper curls when it exits to the top output bin. Solution Load paper in the tray. To set the guides correctly, see Load media. For tray2, 3, 4, or 5, make sure that the leading edge of the paper stack is even. An uneven edge can prevent the lift plate from rising. Solution Choose the straightest paper path in the printer driver or control panel. Turn over the paper that you are printing on. Reduce the fusing temperature to reduce the curling. (See Print Quality menu.) 174 Chapter 11 Problem solving ENWW