HP M4345 User Guide - Page 196

Table 11-1 Control-panel messages (continued) Control panel message Description Recommended action Digital Send Communication Error An error has occurred during a digital send Contact the network administrator. task. Digital Send server is not responding Contact administrator The MFP cannot communicate with the server. Verify the network connection. Contact the network administrator. Document feeder bin full The document feeder output bin holds 50 sheets of paper. The MFP stops when the bin is full. Remove the paper from the document feeder output bin. Document feeder cover open The document feeder cover is open. Close the document feeder cover. Follow the instructions in the onscreen dialog box. Document feeder pick error The document feeder experienced an error while picking media. Make sure that you have not overloaded the document feeder. Do not load more than 50 sheets of 20 lb paper in the document feeder. Document feeder skew error Media has become skewed in the document feeder. Make sure that the paper guides are aligned on the sides of the originals, and that all of the originals are the same size. Remove the remaining media from the document feeder and close the document feeder cover. Follow the instructions in the onscreen dialog box. DUPLEXER ERROR Remove duplexer Install duplexer with power off The duplexer has been removed. Reinstall the duplexer. (Any print jobs at the MFP might be lost.) E-mail Gateway did not accept the job because the attachment was too large. The scanned documents have exceeded the size limit of the server. Send the job again using a lower resolution, smaller file size setting, or fewer pages. See Solve e-mail problems to learn how to reduce the size of the attachment. Contact the network administrator to enable sending the scanned documents by using multiple emails. E-mail Gateway did not respond. Job failed. A gateway has exceeded the time out value. Validate the SMTP IP address. See Solve email problems. E-mail Gateway rejected the job because One or more of the e-mail addresses is of the addressing information. Job failed. incorrect. Send the job again with the correct addresses. Error executing Digital Send job. Job failed. A digital send job has failed and cannot be Try to send the job again. delivered. Folder list is full. To add a folder, you must first delete a folder. The MFP limits the number of folders that can be established. Delete an unused folder to add a new folder. HP Digital Sending: Delivery Error A digital send job has failed and cannot be Try to send the job again. delivered. Insert or close tray XX The specified tray is missing or open. Insert or close the specified tray to continue. Install cartridge The print cartridge has been removed or has been installed incorrectly. Replace or reinstall the print cartridge correctly to continue printing. Insufficient memory to load fonts/data To continue touch OK The MFP does not have enough memory to Touch OK to continue without this load the data (for example, fonts or macros) information. If the message persists, add from the location specified. more memory. JAM IN DOCUMENT FEEDER Media is jammed in the document feeder. Remove jammed media from the document feeder. Follow the instructions in the 184 Chapter 11 Problem solving ENWW