HP M4345 User Guide - Page 216
Paper-path test, support/ljm4345mfp, Administration, Troubleshooting, Print Test
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Situation Solution 6. The device might be dirty. Clean the device as described in Clean the device. 7. Check that all damaged or jammed media is removed from device. Repeated jams in the document feeder 1. The document feeder might be dirty. Clean the document feeder as described in Clean the document feeder. 2. Make sure that the media is loaded squarely and that the media-width guides are adjusted to the sides of the media stack. 3. Make sure that no more than 50sheets of 75g/m2 (20lb) bond paper are loaded in the document feeder. 4. If the original document that is being copied has been folded or stapled, flatten it as much as you can and smooth any wrinkles. Make sure the pages are not stuck together where the staple was. 5. Media that has been pre-punched or perforated in any way might be difficult to feed through the document feeder. If the leading edge of the document is excessively worn or frayed, try rotating the document 180degrees before copying. NOTE If jams continue, contact your HP-authorized service provider. (See the HP support flyer or go to http://www.hp.com/support/ljm4345mfp.) Paper-path test The paper path test can be used to verify that various paper paths are working correctly or to troubleshoot problems with tray configuration. 1. Scroll to and touch Administration. 2. Scroll to and touch Troubleshooting. 3. Scroll to and touch Paper Path Test. 4. Touch Print Test Page. 204 Chapter 11 Problem solving ENWW