HP M4345 User Guide - Page 235

Solve fax problems Solve sending problems Faxes quit during sending. Cause The fax machine to which you are sending might be malfunctioning. Your telephone line might not be working, or the line might be experiencing interference. Solution Call the recipient to make sure that the receiving fax machine is turned on and ready to receive faxes, or try sending to another fax machine. Disconnect the fax cable from the telephone jack, and then connect a telephone. Make a phone call to ensure that the telephone line is working. Try using a lower baud rate by adjusting the Maximum Baud Rate setting in the Administration menu. See Initial Setup menu. The device fax is receiving faxes but is not sending them. Cause Solution If the device is on a PBX system, the PBX system might be generating a dial tone that the fax cannot detect. There might be a poor telephone connection. The fax machine to which you are sending might be malfunctioning. Disable the detect dial tone setting. See the fax guide for information about changing the setting. Resend the fax later. Call the recipient to make sure that the receiving fax machine is turned on and ready to receive faxes, or try sending to another fax machine. Your telephone line might not be working. Disconnect the fax cable from the telephone jack, and then connect a telephone. Make a phone call to ensure that the telephone line is working. Outgoing fax calls keep dialing. Cause The fax automatically redials a fax number if either the Redial on Busy feature or the Redial on No Answer feature is enabled. Solution Disable the Redial on Busy and Redial on No Answer features. See the fax guide for information about changing the settings. ENWW Solve fax problems 223