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HP Pavilion 17-g000 17-g099 AMD Models - Maintenance and Service Guide - Page 119

System Diagnostics, USB 2.0 port, identifying

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S security cable slot, identifying 6 security, product description 3 sensors, product description 2 service considerations cables 23 connectors 23 plastic parts 23 serviceability, product description 3 setup utility navigating and selecting 75 restoring default settings 76 slots memory card reader 7 security cable 6 speakers identifying 12 illustrated 17 removing 52 specifications computer 87 display 88 DVD±RW SuperMulti DL Drive 90 hard drive 89 optical drive 90 system board removing 48 spare part number 17, 48 System Diagnostics 81 T tools required 23 top cover illustrated 16, 32 TouchPad buttons 10 removing 55 spare part number 16, 55 TouchPad bracket spare part number 16 TouchPad rear bracket spare part number 16 TouchPad zone, identifying 10 transporting guidelines 25 USB board removing 51 spare part number 17, 51 USB legacy support 75 V vents, identifying 6, 14 video, product description 2 W webcam identifying 8, 9 illustrated 19, 57, 62 webcam light, identifying 8, 9 webcam/microphone cable illustrated 20, 57, 62 removing 60, 64, 65 webcam/microphone module removing 59, 64 Windows Refresh 101 reinstall 101 remove everything and reinstall option 101 reset 101 Windows 8 operating system DVD 100 Windows key, identifying 13 wireless antennas illustrated 20, 57, 62 removing 61, 66 wireless, product description 2 WLAN antennas, identifying 8, 9 WLAN module illustrated 17 removing 37 workstation guidelines 25 U USB 2.0 port, identifying 7 USB 3.0 port, identifying 6, 7 Index 111

Section	Page
Product description	9
Internal components identification	13
Right side	14
Left side	15
Display (dual WLAN)	16
Display (Touchscreen)	17
Top	18
TouchPad	18
Lights	19
Buttons and speakers	20
Keys	21
Bottom	22
Illustrated parts catalog	23
Computer major components	23
Display assembly subcomponents	27
Miscellaneous parts	28
Mass storage devices	30
Removal and replacement procedures preliminary requirements	31
Tools required	31
Service considerations	31
Plastic parts	31
Cables and connectors	31
Drive handling	32
Grounding guidelines	32
Electrostatic discharge damage	32
Packaging and transporting guidelines	33
Workstation guidelines	33
Equipment guidelines	34
Removal and replacement procedures for Customer Self-Repair parts	35
Component replacement procedures	35
Battery	35
Optical drive	36
Removal and replacement procedures for Authorized Service Provider parts	39
Component replacement procedures	39
Bottom cover	40
Remove Display	43
Hard drive	44
WLAN module	45
RTC battery	48
Memory module	49
Fan	50
Heat sink assembly	51
Optical drive connector	55
System board	56
USB board	59
Speakers	60
Power button board	61
Power connector	62
TouchPad	63
Display assembly, non-touch	65
Display assembly, touch	70
Computer Setup (BIOS), TPM, and HP Sure Start – Windows 10	77
Using Computer Setup	77
Starting Computer Setup	77
Navigating and selecting in Computer Setup	78
Restoring factory settings in Computer Setup	78
Updating the BIOS	79
Determining the BIOS	79
Downloading a BIOS update	79
Changing the boot order using the f9 prompt	80
TPM BIOS settings (select products only)	81
Using HP Sure Start (select products only)	81
Computer Setup (BIOS), MultiBoot, and System Diagnostics – Windows 8	83
Using Computer Setup	83
Starting Computer Setup	83
Navigating and selecting in Computer Setup	83
Restoring default settings in Computer Setup	84
Updating the BIOS	85
Determining the BIOS version	85
Downloading a BIOS update	85
Using MultiBoot	86
About the boot device order	86
Choosing MultiBoot preferences	86
Setting a new boot order in Computer Setup	87
Dynamically choosing a boot device using the f9 prompt	87
Setting a MultiBoot Express prompt	88
Entering MultiBoot Express preferences	88
Using System Diagnostics	89
Using HP PC Hardware Diagnostics (UEFI) in Windows 10	91
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	91
Using HP PC Hardware Diagnostics (UEFI) in Windows 8.1	93
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	93
Specifications	95
Computer specifications	95
43.9-cm (17.3-in) display specifications	96
Hard drive specifications	97
DVD±RW SuperMulti DL Drive specifications	98
Backup and recovery – Windows 10	99
Creating recovery media and backups	99
Creating HP Recovery media (select products only)	100
Using Windows Tools	101
Restore and recovery	101
Recovering using HP Recovery Manager	102
What you need to know before you get started	102
Using the HP Recovery partition (select products only)	103
Using HP Recovery media to recover	103
Changing the computer boot order	104
Removing the HP Recovery partition (select products only)	104
Backup and recovery – Windows 8	105
Backing up your information	105
Performing a system recovery	107
Using f11 recovery tools	107
Using Windows 8 operating system media (purchased separately)	108
Using Windows Refresh for quick and easy recovery	109
Remove everything and reinstall Windows	109
Using HP Software Setup	110
Power cord set requirements	111
Requirements for all countries	111
Requirements for specific countries and regions	112
Recycling	115

Match case Limit results 1 per page

security cable slot, identifying

security, product description

sensors, product description

service considerations

cables

connectors

plastic parts

serviceability, product description

setup utility

navigating and selecting

restoring default settings

slots

memory card reader

security cable

speakers

identifying

illustrated

removing

speciﬁcations

computer

display

DVD±RW SuperMulti DL Drive

hard drive

optical drive

system board

removing

spare part number

17, 48

System Diagnostics

tools required

top cover

illustrated

16, 32

TouchPad

buttons

removing

spare part number

16, 55

TouchPad bracket

spare part number

TouchPad rear bracket

spare part number

TouchPad zone, identifying

transporting guidelines

USB 2.0 port, identifying

USB 3.0 port, identifying

6, 7

USB board

removing

spare part number

17, 51

USB legacy support

vents, identifying

6, 14

video, product description

webcam

identifying

8, 9

illustrated

19, 57, 62

webcam light, identifying

8, 9

webcam/microphone cable

illustrated

20, 57, 62

removing

60, 64, 65

webcam/microphone module

removing

59, 64

Windows

Refresh

101

reinstall

101

remove everything and reinstall

option

101

reset

101

Windows 8 operating system DVD

100

Windows key, identifying

wireless antennas

illustrated

20, 57, 62

removing

61, 66

wireless, product description

WLAN antennas, identifying

8, 9

WLAN module

illustrated

removing

workstation guidelines

Index

111