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HP Pavilion 17-g000 17-g099 AMD Models - Maintenance and Service Guide - Page 40

Bottom cover, Removal and replacement procedures for Authorized Service Provider parts

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Bottom cover Description Bottom cover hinge caps Rubber screw covers Bottom cover For use in violet purple models For use in sunset red models For use in blizzard white models For use in cobalt blue models For use in natural silver models For use in peachy pink models For use in twinkling black models Top cover/keyboard ash silver For use in Belgium For use in the Czech Republic and Slovakia For use in Denmark, Finland, and Norway For use in French Canada For use in France For use in Germany For use in Greece For use in Italy For use in the Netherlands For use in Portugal For use in Romania For use in Russia For use in Spain For use in Slovenia For use in Switzerland For use in the United Kingdom For use in the United States For use in Hungary Top cover/keyboard black For use in the United States For use in French Canada Spare part number 809312-001 809314-001 809290-001 809286-001 809287-001 809288-001 809285-001 809289-001 810949-001 809302-A41 809302-FL1 809302-DH1 809302-DB1 809302-051 809302-041 809302-151 809302-061 809302-B31 809302-131 809302-271 809302-251 809302-071 809302-BA1 809302-BG1 809302-031 809302-001 809302-211 809303-001 809303-DB1 32 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts

Section	Page
Product description	9
Internal components identification	13
Right side	14
Left side	15
Display (dual WLAN)	16
Display (Touchscreen)	17
Top	18
TouchPad	18
Lights	19
Buttons and speakers	20
Keys	21
Bottom	22
Illustrated parts catalog	23
Computer major components	23
Display assembly subcomponents	27
Miscellaneous parts	28
Mass storage devices	30
Removal and replacement procedures preliminary requirements	31
Tools required	31
Service considerations	31
Plastic parts	31
Cables and connectors	31
Drive handling	32
Grounding guidelines	32
Electrostatic discharge damage	32
Packaging and transporting guidelines	33
Workstation guidelines	33
Equipment guidelines	34
Removal and replacement procedures for Customer Self-Repair parts	35
Component replacement procedures	35
Battery	35
Optical drive	36
Removal and replacement procedures for Authorized Service Provider parts	39
Component replacement procedures	39
Bottom cover	40
Remove Display	43
Hard drive	44
WLAN module	45
RTC battery	48
Memory module	49
Fan	50
Heat sink assembly	51
Optical drive connector	55
System board	56
USB board	59
Speakers	60
Power button board	61
Power connector	62
TouchPad	63
Display assembly, non-touch	65
Display assembly, touch	70
Computer Setup (BIOS), TPM, and HP Sure Start – Windows 10	77
Using Computer Setup	77
Starting Computer Setup	77
Navigating and selecting in Computer Setup	78
Restoring factory settings in Computer Setup	78
Updating the BIOS	79
Determining the BIOS	79
Downloading a BIOS update	79
Changing the boot order using the f9 prompt	80
TPM BIOS settings (select products only)	81
Using HP Sure Start (select products only)	81
Computer Setup (BIOS), MultiBoot, and System Diagnostics – Windows 8	83
Using Computer Setup	83
Starting Computer Setup	83
Navigating and selecting in Computer Setup	83
Restoring default settings in Computer Setup	84
Updating the BIOS	85
Determining the BIOS version	85
Downloading a BIOS update	85
Using MultiBoot	86
About the boot device order	86
Choosing MultiBoot preferences	86
Setting a new boot order in Computer Setup	87
Dynamically choosing a boot device using the f9 prompt	87
Setting a MultiBoot Express prompt	88
Entering MultiBoot Express preferences	88
Using System Diagnostics	89
Using HP PC Hardware Diagnostics (UEFI) in Windows 10	91
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	91
Using HP PC Hardware Diagnostics (UEFI) in Windows 8.1	93
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	93
Specifications	95
Computer specifications	95
43.9-cm (17.3-in) display specifications	96
Hard drive specifications	97
DVD±RW SuperMulti DL Drive specifications	98
Backup and recovery – Windows 10	99
Creating recovery media and backups	99
Creating HP Recovery media (select products only)	100
Using Windows Tools	101
Restore and recovery	101
Recovering using HP Recovery Manager	102
What you need to know before you get started	102
Using the HP Recovery partition (select products only)	103
Using HP Recovery media to recover	103
Changing the computer boot order	104
Removing the HP Recovery partition (select products only)	104
Backup and recovery – Windows 8	105
Backing up your information	105
Performing a system recovery	107
Using f11 recovery tools	107
Using Windows 8 operating system media (purchased separately)	108
Using Windows Refresh for quick and easy recovery	109
Remove everything and reinstall Windows	109
Using HP Software Setup	110
Power cord set requirements	111
Requirements for all countries	111
Requirements for specific countries and regions	112
Recycling	115