HP ProBook 4311s HP ProBook 4310s Notebook PC and HP ProBook 4311s Notebook PC - Page 26

Illustrated parts catalog, Service tag - drivers

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3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item (1) (2) (3) Component Product name Serial number (s/n) Part number/Product number (p/n) (4) Model description (5) Warranty period Description This is the product name affixed to the front of the computer. This is an alphanumeric identifier that is unique to each product. This number provides specific information about the product's hardware components. The part number helps a service technician determine what components and parts are needed. This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. This number describes the duration of the warranty period for the computer. Maintenance and Service Guide 3-1

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Maintenance and Service Guide
3–1
3
Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided on
the service tag.
Item
Component
Description
(1)
Product name
This is the product name affixed to the front of the computer.
(2)
Serial number (s/n)
This is an alphanumeric identifier that is unique to each product.
(3)
Part number/Product number (p/n)
This number provides specific information about the product’s
hardware components. The part number helps a service
technician determine what components and parts are needed.
(4)
Model description
This is the alphanumeric identifier used to locate documents,
drivers, and support for the computer.
(5)
Warranty period
This number describes the duration of the warranty period for
the computer.