HP ProDesk 400 G1 Micro Maintenance and Service Guide ProDesk 400 G1 Microtowe - Page 171
Device Security, Hard Drive
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Nonsystem disk/NTLDR missing message. Cause Bootable hard drive is not attached as first in a multi-hard drive configuration. Bootable hard drive is not listed first in the Boot Order. Solution If attempting to boot from a hard drive, ensure it is attached to the system board dark blue SATA connector. Run the Computer Setup utility and select Storage > Boot Order and ensure the bootable hard drive is listed immediately under the Hard Drive entry. Computer will not boot from hard drive. Cause Solution The device is attached to a SATA port that has been hidden in 1. Check SATA cable connections. Computer Setup. 2. Run the Computer Setup utility and ensure Device Available is selected for the device's SATA port in Security > Device Security. Boot order is not correct. Run the Computer Setup utility and change boot sequence in Storage > Boot Order. Hard Drive's "Emulation Type" is set to "None." (some models) Run the Computer Setup utility and change the "Emulation Type" to "Hard Disk" in the device's details under Storage > Device Configuration. Hard drive is damaged. Observe if the front panel Power LED is blinking RED and if any beeps are heard. See Appendix A, POST error messages on page 190 to determine possible causes for the blinking red and beep codes. See the Worldwide Limited Warranty for terms and conditions. Computer seems to be locked up. Cause Program in use has stopped responding to commands. Solution 1. Use the task manager to close programs that do not respond. 2. Attempt the normal Windows "Shut Down" procedure. If this fails, press the power button for four or more seconds to turn off the power. To restart the computer, press the power button again. Solving hard drive problems 161