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HP ProDesk 400 G1 Micro Maintenance and Service Guide ProDesk 400 G1 Microtowe - Page 239

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F f11 recovery, Windows 8 210 f11 recovery, Windows 8.1 210 fan microtower spare part number 22, 23, 86 microtower, spare part number 17 fan duct SFF removal and replacement 121 SFF spare part number 121 SFF, spare part number 27, 31 fan sink microtower removal and replacement 80 microtower, spare part number 17 SFF removal and replacement 130 SFF spare part number 130 SFF, spare part number 27, 32 fan, power supply 38 flash drive problems 185 flashing LEDs 199 front bezel microtower blank removal 45 microtower removal 44 microtower spare part number 44 microtower, spare part number 14, 22 removing blanks 96 SFF removal and replacement 94 SFF security 95 SFF spare part number 94 SFF, spare part number 24, 31 front I/O assembly microtower spare part number 76 microtower, spare part number 16, 22 SFF removal and replacement 122 SFF spare part number 122 SFF, spare part number 26, 31 front panel components microtower 3 small form factor 4 front panel problems 186 front USB panel microtower removal and replacement 76 G general problems 154 graphics card, spare part number 19, 29 grounding methods 35 H hard drive proper handling 39 SATA characteristics 40 spare part numbers 19, 28 hard drive (2.5-inch) microtower installation 71 microtower removal 70 SFF installation 117 SFF removal 117 hard drive (3.5-inch) microtower installation 71 microtower removal 70 SFF installation 114 SFF removal 114 hard drive problems 159 hard drive recovery Windows 210 Windows 7 216 Windows 8.1 210 hardware installation problems 174 Help and Support Windows 7 212 helpful hints 152 HP Recovery Disc Creator, using 214 I installing battery 220 microtower 2.5-inch hard drive 71 microtower 3.5-inch hard drive 71 microtower 5.25-inch optical drive 63 microtower drive cables 59 microtower expansion card 51 microtower media card reader 67, 69 microtower memory 47 SFF 2.5-inch hard drive 117 SFF 3.5-inch hard drive 114 SFF expansion card 100 SFF media card reader 109 SFF memory 97 SFF slim optical drive 113 Internet access problems 186 K keyboard cleaning 37 spare part numbers 18, 28 keyboard problems 172 L LEDs blinking PS/2 keyboard 199 locks SFF front bezel 95 M media card reader microtower installation 67, 69 microtower removal 65 problems 162 SFF installation 109 SFF removal 108 memory microtower installation 47 microtower socket population 48 microtower specifications 47 problems 180 SFF installation 97 SFF socket population 98 specifications 97 memory modules spare part number 14, 20, 25, 30, 47, 97 microtower access panel, spare part number 14, 22 Index 229

Section	Page
Product features	11
Standard configuration features	11
Microtower	11
Small Form Factor	12
Front panel components	13
Microtower (model 400/490)	13
Small form factor	14
Rear panel components	15
Microtower (model 400)	15
Microtower (model 490)	16
Small form factor	17
Serial number location	18
Microtower	18
Small Form Factor	18
Activating and Customizing the Software	19
Activating and customizing the software in Windows 7	19
Activating the Windows operating system	19
Downloading Windows 7 updates	20
Installing or upgrading device drivers	20
Customizing the monitor display	20
Activating and customizing the software in Windows 8	20
Activating the Windows Operating System	20
Downloading Windows 8 updates	21
Customizing the monitor display	21
Illustrated parts catalog	22
Microtower chassis spare parts	23
Computer major components	23
Cables	26
Misc parts	27
Drives	29
Misc boards	29
Sequential part number listing	30
Small Form Factor chassis spare parts	34
Computer major components	34
Cables	36
Misc parts	37
Drives	38
Misc boards	39
Sequential part number listing	39
Routine care, SATA drive guidelines, and disassembly preparation	43
Electrostatic discharge information	43
Generating static	44
Preventing electrostatic damage to equipment	44
Personal grounding methods and equipment	45
Grounding the work area	45
Recommended materials and equipment	45
Operating guidelines	46
Routine care	47
General cleaning safety precautions	47
Cleaning the Computer Case	47
Cleaning the keyboard	47
Cleaning the monitor	48
Cleaning the mouse	48
Service considerations	48
Power supply fan	48
Tools and software Requirements	49
Screws	49
Cables and connectors	49
Hard Drives	49
Lithium coin cell battery	50
SATA hard drives	50
SATA hard drive cables	51
SATA data cable	51
SMART ATA drives	51
Cable management	51
Removal and replacement procedures: Microtower	52
Preparation for disassembly	52
Access panel	53
Front bezel	54
Bezel blanks	55
Memory	57
DIMMs	57
DDR3-SDRAM DIMMs	57
Populating DIMM sockets (Model 400)	58
Populating DIMM sockets (Model 490)	58
Installing DIMMs	59
Expansion cards	61
System board connections – model 400	66
System board connections – model 480	67
System board connections – model 490	68
Drives	69
Drive positions	72
Removing a 5.25-inch drive	73
Installing a 5.25-inch drive	73
Removing a 3.5-inch device	75
Installing a 3.5-inch device (model 400)	77
Installing a 3.5-inch device (model 480 and model 490)	79
Removing a 3.5-inch hard drive	80
Installing a 3.5-inch drive	81
DisplayPort connector module (480 MT and 490 MT models only)	84
Front I/O assembly	86
Power switch/LED assembly	88
Fan sink	90
Processor	92
Speaker	94
Fan	96
Power supply	97
System board	100
Removal and replacement procedures: Small Form Factor	102
Preparation for disassembly	102
Access panel	103
Front bezel	104
Front bezel security	105
Bezel blanks	106
Memory	107
DIMMs	107
DDR3-SDRAM DIMMs	107
Populating DIMM sockets	108
Installing DIMMs	108
Expansion card	110
System board connections	114
Drives	115
Drive positions	117
Removing a 3.5-inch device	118
Installing a 3.5-inch device	119
Removing a slim optical drive	122
Installing a slim optical drive	123
Removing and replacing a 3.5-inch hard drive	124
Removing a 2.5-inch hard drive	127
Installing a 2.5-inch hard drive	127
Power supply	129
Fan duct	131
Front I/O assembly	132
Power switch assembly	135
Speaker	138
Fan sink	140
Processor	142
System board	144
Changing from desktop to tower configuration	146
Computer Setup (F10) Utility	147
Computer Setup (F10) Utilities	147
Using Computer Setup (F10) Utilities	148
Computer Setup—File	149
Computer Setup—Storage	150
Computer Setup—Security	152
Computer Setup—Power	157
Computer Setup—Advanced	158
Recovering the Configuration Settings	160
Troubleshooting without diagnostics	161
Safety and comfort	161
Before you call for technical support	161
Helpful hints	162
Solving general problems	164
Solving power problems	168
Solving hard drive problems	169
Solving media card reader problems	172
Solving display problems	174
Solving audio problems	179
Solving printer problems	181
Solving keyboard and mouse problems	182
Solving Hardware Installation Problems	184
Solving Network Problems	187
Solving memory problems	190
Solving processor problems	192
Solving CD-ROM and DVD problems	193
Solving USB flash drive problems	195
Solving front panel component problems	196
Solving Internet access problems	196
Solving software problems	198
POST error messages	200
POST numeric codes and text messages	201
Interpreting POST diagnostic front panel LEDs and audible codes	209
Password security and resetting CMOS	213
Resetting the password jumper	214
Clearing and resetting the CMOS	215
HP PC Hardware Diagnostics	217
Why run HP PC Hardware Diagnostics	217
How to access and run HP PC Hardware Diagnostics	217
Downloading HP PC Hardware Diagnostics to a USB device	218
System backup and recovery	219
Backing up, restoring, and recovering in Windows 8.1 or Windows 8	219
Creating recovery media and backups	219
Restoring and recovering using Windows tools	220
Using Reset when the system is not responding	220
Recovery using the Windows recovery USB flash drive	221
Recovery using Windows operating system media (purchased separately)	221
Backing up, restoring, and recovering in Windows 7	222
Creating recovery media	222
Creating recovery media using HP Recovery Manager (select models only)	223
Creating recovery discs with HP Recovery Disc Creator (select models only)	224
Creating recovery discs	224
Backing up your information	225
System Restore	225
System Recovery	226
System Recovery when Windows is responding	226
System Recovery when Windows is not responding	227
System Recovery using recovery media (select models only)	227
Using HP Recovery Disc operating system discs (select models only)	228
Battery replacement	230
Power cord set requirements	233
General requirements	233
Japanese power cord requirements	233
Country-specific requirements	234
Specifications	235
Microtower specifications	235
SFF specifications	236

Match case Limit results 1 per page

f11 recovery, Windows 8

210

f11 recovery, Windows 8.1

210

fan

microtower spare part number

22, 23, 86

microtower, spare part

number

fan duct

SFF removal and replacement

121

SFF spare part number

121

SFF, spare part number

27,

fan sink

microtower removal and

replacement

microtower, spare part

number

SFF removal and replacement

130

SFF spare part number

130

SFF, spare part number

27,

fan, power supply

flash drive problems

185

flashing LEDs

199

front bezel

microtower blank removal

microtower removal

microtower spare part number

microtower, spare part

number

14, 22

removing blanks

SFF removal and replacement

SFF security

SFF spare part number

SFF, spare part number

24,

front I/O assembly

microtower spare part number

microtower, spare part

number

16, 22

SFF removal and replacement

122

SFF spare part number

122

SFF, spare part number

26,

front panel components

microtower

small form factor

front panel problems

186

front USB panel

microtower removal and

replacement

general problems

154

graphics card, spare part

number

19, 29

grounding methods

hard drive

proper handling

SATA characteristics

spare part numbers

19, 28

hard drive (2.5-inch)

microtower installation

microtower removal

SFF installation

117

SFF removal

117

hard drive (3.5-inch)

microtower installation

microtower removal

SFF installation

114

SFF removal

114

hard drive problems

159

hard drive recovery

Windows

210

Windows 7

216

Windows 8.1

210

hardware installation problems

174

Help and Support

Windows 7

212

helpful hints

152

HP Recovery Disc Creator, using

214

installing

battery

220

microtower 2.5-inch hard

drive

microtower 3.5-inch hard

drive

microtower 5.25-inch optical

drive

microtower drive cables

microtower expansion card

microtower media card

reader

67, 69

microtower memory

SFF 2.5-inch hard drive

117

SFF 3.5-inch hard drive

114

SFF expansion card

100

SFF media card reader

109

SFF memory

SFF slim optical drive

113

Internet access problems

186

keyboard

cleaning

spare part numbers

18, 28

keyboard problems

172

LEDs

blinking PS/2 keyboard

199

locks

SFF front bezel

media card reader

microtower installation

67, 69

microtower removal

problems

162

SFF installation

109

SFF removal

108

memory

microtower installation

microtower socket population

microtower specifications

problems

180

SFF installation

SFF socket population

specifications

memory modules

spare part number

14, 20,

25, 30, 47, 97

microtower

access panel, spare part

number

14, 22

Index

229