HP ProLiant DL380 G3 with MSA500 HP ProLiant Servers Troubleshooting Guide - Page 112

hardware failure has been detected.

Page 112 highlights

Array Accelerator: The cache is disabled because the restore operation from flash memory failed. Action: Reseat the controller cache module. If the problem persists, contact HP support ("Contacting HP" on page 185, "Contacting HP technical support or an authorized reseller" on page 185). Array Accelerator: The cache is disabled because the charge on the flash-memory capacitor is too low. Action: Replace the capacitor if the capacitor does not recharge within 10 minutes. Array Accelerator: The cache is disabled because a capacitor has failed to charge to an acceptable level. Action: Replace the capacitor. Array Accelerator: The cache is disabled because the backup operation to flash memory failed. Action: Reseat the controller cache module. If the problem persists, contact HP support ("Contacting HP" on page 185, "Contacting HP technical support or an authorized reseller" on page 185). Array Accelerator: The cache is disabled because there are no capacitors attached to the cache module. Action: Install a capacitor. Array Accelerator: The cache is disabled because a flash memory or capacitor hardware failure has been detected. Action: Contact HP support ("Contacting HP" on page 185, "Contacting HP technical support or an authorized reseller" on page 185). Array Accelerator: This controller's firmware is not backward compatible with the cache module revision. Action: Upgrade the controller to the latest firmware. If the problem persists, contact HP support ("Contacting HP" on page 185, "Contacting HP technical support or an authorized reseller" on page 185). Array status: The array has failed. Action: Check for failed physical or logical drives in the array and correct the failure cause. Array status: The array currently has a drive erase operation queued, running, stopped or completed on a logical or physical drive. Action: No action is required. Error messages 112

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Error messages 112
Array Accelerator: The cache is disabled because the restore operation from flash
memory failed.
Action
: Reseat the controller cache module. If the problem persists, contact HP support ("
Contacting HP
" on
page
185
, "
Contacting HP technical support or an authorized reseller
" on page
185
).
Array Accelerator: The cache is disabled because the charge on the flash-memory
capacitor is too low.
Action
: Replace the capacitor if the capacitor does not recharge within 10 minutes.
Array Accelerator: The cache is disabled because a capacitor has failed to charge to
an acceptable level.
Action
: Replace the capacitor.
Array Accelerator: The cache is disabled because the backup operation to flash
memory failed.
Action
: Reseat the controller cache module. If the problem persists, contact HP support ("
Contacting HP
" on
page
185
, "
Contacting HP technical support or an authorized reseller
" on page
185
).
Array Accelerator: The cache is disabled because there are no capacitors attached
to the cache module.
Action
: Install a capacitor.
Array Accelerator: The cache is disabled because a flash memory or capacitor
hardware failure has been detected.
Action
: Contact HP support ("
Contacting HP
" on page
185
, "
Contacting HP technical support or an
authorized reseller
" on page
185
).
Array Accelerator: This controller's firmware is not backward compatible with the
cache module revision.
Action
: Upgrade the controller to the latest firmware. If the problem persists, contact HP support ("
Contacting
HP
" on page
185
, "
Contacting HP technical support or an authorized reseller
" on page
185
).
Array status: The array has failed.
Action
: Check for failed physical or logical drives in the array and correct the failure cause.
Array status: The array currently has a drive erase operation queued, running,
stopped or completed on a logical or physical drive.
Action
: No action is required.