HP ProLiant DL380 G3 with MSA500 HP ProLiant Servers Troubleshooting Guide - Page 119

Redundant Path Failure: Multi-domain path failure

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Action: Replace the physical drive with a larger drive supported by the controller. Physical Drive State: This drive is unrecognizable... ...It is not supported for configuration and should be disconnected from this controller. Action: Replace the physical drive with a drive supported by the controller. Physical Drive State: This physical drive is part of a logical drive that is not supported by the current configuration... ... Any configuration command (e.g. logical drive creation, array expansion, etc.) or modification to the controller will result in the loss of all existing data on the disabled logical drive(s). Action: Do one of the following: • If this message is observed after moving a configured array of drives from another controller, then upgrade the firmware on this controller. Also, check if the cache module is installed. Install the cache module if not present. If this doesn't solve the problem, power down the server and move the drives back to the original controller. • If this message is observed without any drive movement, check if the cache module has failed and replace it if required. If the problem persists, contact HP support ("Contacting HP" on page 185, "Contacting HP technical support or an authorized reseller" on page 185). Redundancy State: This controller has been setup to be part of a redundant pair of controllers.... ...but redundancy is temporarily disabled. Redundancy is temporarily disabled because capacity expansion, extension, or migration is in progress. Redundancy will be enabled when this process is complete. Action: No action is required. Redundancy State: This controller has been setup to be part of a redundant pair of controllers.... ...but redundancy is disabled. Redundancy is disabled for an unknown reason. Action: Contact HP support ("Contacting HP" on page 185, "Contacting HP technical support or an authorized reseller" on page 185). Redundant Path Failure: Multi-domain path failure Action: Check the storage device I/O module and cables to restore redundant paths. Redundant Path Failure: The logical drive is degraded due to the loss of a redundant path. Action: Check the storage box I/O module and cables to restore redundant paths to the logical drive. Redundant Path Failure: The physical drive is degraded due to the loss of a redundant path. Action: Check the storage box I/O module and cables to restore redundant paths to the physical drive. Error messages 119

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Error messages 119
Action
: Replace the physical drive with a larger drive supported by the controller.
Physical Drive State: This drive is unrecognizable...
...It is not supported for configuration and should be disconnected from this controller.
Action
: Replace the physical drive with a drive supported by the controller.
Physical Drive State: This physical drive is part of a logical drive that is not supported
by the current configuration...
… Any configuration command (e.g. logical drive creation, array expansion, etc.) or modification to the controller will
result in the loss of all existing data on the disabled logical drive(s).
Action:
Do one of the following:
•
If this message is observed after moving a configured array of drives from another controller, then
upgrade the firmware on this controller. Also, check if the cache module is installed. Install the cache
module if not present. If this doesn't solve the problem, power down the server and move the drives back
to the original controller.
•
If this message is observed without any drive movement, check if the cache module has failed and
replace it if required. If the problem persists, contact HP support ("
Contacting HP
" on page
185
,
"
Contacting HP technical support or an authorized reseller
" on page
185
).
Redundancy State: This controller has been setup to be part of a redundant pair of
controllers
....
...but redundancy is temporarily disabled. Redundancy is temporarily disabled because capacity expansion,
extension, or migration is in progress. Redundancy will be enabled when this process is complete.
Action
: No action is required.
Redundancy State: This controller has been setup to be part of a redundant pair of
controllers
....
...but redundancy is disabled. Redundancy is disabled for an unknown reason.
Action
: Contact HP support ("
Contacting HP
" on page
185
, "
Contacting HP technical support or an
authorized reseller
" on page
185
).
Redundant Path Failure: Multi-domain path failure
Action
: Check the storage device I/O module and cables to restore redundant paths.
Redundant Path Failure: The logical drive is degraded due to the loss of a redundant
path.
Action
: Check the storage box I/O module and cables to restore redundant paths to the logical drive.
Redundant Path Failure: The physical drive is degraded due to the loss of a redundant
path.
Action
: Check the storage box I/O module and cables to restore redundant paths to the physical drive.