HP ProLiant DL380 G3 with MSA500 HP ProLiant Servers Troubleshooting Guide - Page 139

Processor PPM Failed, Module X, Keyboard Error, Keyboard Error or Test Fixture Installed, Keyboard

Get HP ProLiant DL380 G3 with MSA500 PDF manuals and user guides View all HP ProLiant DL380 G3 with MSA500 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 139 highlights

214-Processor PPM Failed, Module X Audible Beeps: None Possible Cause: Indicated PPM failed. Action: Run Insight Diagnostics ("HP Insight Diagnostics" on page 75) and replace failed components as indicated. 300 Series 301-Keyboard Error Audible Beeps: None Possible Cause: Keyboard failure occurred. Action: 1. Power down the server, and then reconnect the keyboard. 2. Be sure no keys are depressed or stuck. 3. If the failure reoccurs, replace the keyboard. 301-Keyboard Error or Test Fixture Installed Audible Beeps: None Possible Cause: Keyboard failure occurred. Action: 1. Power down the server, and then reconnect the keyboard. 2. Be sure no keys are depressed or stuck. 3. If the failure reoccurs, replace the keyboard. 303-Keyboard Controller Error Audible Beeps: None Possible Cause: System board, keyboard, or mouse controller failure occurred. Action: 1. Be sure the keyboard and mouse are connected. CAUTION: Only authorized technicians trained by HP should attempt to remove the system board. If you believe the system board requires replacement, contact HP Technical Support ("Contacting HP" on page 185, "Contacting HP technical support or an authorized reseller" on page 185) before proceeding. 2. Run Insight Diagnostics ("HP Insight Diagnostics" on page 75) and replace failed components as indicated. Error messages 139

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
Error messages 139
214-Processor PPM Failed, Module X
Audible Beeps
: None
Possible Cause
: Indicated PPM failed.
Action
: Run Insight Diagnostics ("
HP Insight Diagnostics
" on page
75
) and replace failed components as
indicated.
300 Series
301-Keyboard Error
Audible Beeps
: None
Possible Cause
: Keyboard failure occurred.
Action
:
1.
Power down the server, and then reconnect the keyboard.
2.
Be sure no keys are depressed or stuck.
3.
If the failure reoccurs, replace the keyboard.
301-Keyboard Error or Test Fixture Installed
Audible Beeps
: None
Possible Cause
: Keyboard failure occurred.
Action
:
1.
Power down the server, and then reconnect the keyboard.
2.
Be sure no keys are depressed or stuck.
3.
If the failure reoccurs, replace the keyboard.
303-Keyboard Controller Error
Audible Beeps
: None
Possible Cause
: System board, keyboard, or mouse controller failure occurred.
Action
:
1.
Be sure the keyboard and mouse are connected.
CAUTION:
Only authorized technicians trained by HP should attempt to remove the system
board. If you believe the system board requires replacement, contact HP Technical Support
("
Contacting HP
" on page
185
, "
Contacting HP technical support or an authorized reseller
" on
page
185
) before proceeding.
2.
Run Insight Diagnostics ("
HP Insight Diagnostics
" on page
75
) and replace failed components as
indicated.