HP ProLiant DL380 G3 with MSA500 HP ProLiant Servers Troubleshooting Guide - Page 43

Diskette drive problems

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Page 43 highlights

3. Be sure the inserted CD or DVD format is valid for the drive. For example, be sure you are not inserting a DVD into a drive that only supports CDs. Drive is not detected Action: 1. Be sure no loose connections (on page 18) exist. 2. Refer to the drive documentation to be sure cables are connected as required. 3. Be sure the cables are working properly. Replace with known functional cables to test whether the original cables were faulty. 4. Be sure the correct, current driver is installed. Diskette drive problems Diskette drive light stays on Action: 1. Be sure no loose connections (on page 18) exist. 2. Be sure the diskette is not damaged. Run the diskette utility on the diskette (CHKDSK on some systems). 3. Be sure the diskette is properly inserted. Remove the diskette and reinsert correctly into the drive. 4. Be sure the diskette drive is cabled properly. Refer to the server documentation. A problem has occurred with a diskette transaction Action: Be sure the directory structure on the diskette is not bad. Run the diskette utility to check for fragmentation (CHKDSK on some systems). Diskette drive cannot read a diskette Action: 1. If the diskette is not formatted, format the diskette. 2. Check the type of drive you are using and be sure you are using the correct diskette type. Drive is not found Action: Be sure no loose connections (on page 18) exist with the drive. Non-system disk message is displayed Action: 1. Remove the non-system diskette from the drive. 2. Check for and disconnect any non-bootable USB devices. Diskette drive cannot write to a diskette Action: 1. If the diskette is not formatted, format the diskette. Hardware problems 43

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Hardware problems 43
3.
Be sure the inserted CD or DVD format is valid for the drive. For example, be sure you are not inserting
a DVD into a drive that only supports CDs.
Drive is not detected
Action
:
1.
Be sure no loose connections (on page
18
) exist.
2.
Refer to the drive documentation to be sure cables are connected as required.
3.
Be sure the cables are working properly. Replace with known functional cables to test whether the
original cables were faulty.
4.
Be sure the correct, current driver is installed.
Diskette drive problems
Diskette drive light stays on
Action
:
1.
Be sure no loose connections (on page
18
) exist.
2.
Be sure the diskette is not damaged. Run the diskette utility on the diskette (CHKDSK on some systems).
3.
Be sure the diskette is properly inserted. Remove the diskette and reinsert correctly into the drive.
4.
Be sure the diskette drive is cabled properly. Refer to the server documentation.
A problem has occurred with a diskette transaction
Action
: Be sure the directory structure on the diskette is not bad. Run the diskette utility to check for
fragmentation (CHKDSK on some systems).
Diskette drive cannot read a diskette
Action
:
1.
If the diskette is not formatted, format the diskette.
2.
Check the type of drive you are using and be sure you are using the correct diskette type.
Drive is not found
Action
: Be sure no loose connections (on page
18
) exist with the drive.
Non-system disk message is displayed
Action
:
1.
Remove the non-system diskette from the drive.
2.
Check for and disconnect any non-bootable USB devices.
Diskette drive cannot write to a diskette
Action
:
1.
If the diskette is not formatted, format the diskette.