HP ProLiant DL380 G3 with MSA500 HP ProLiant Servers Troubleshooting Guide - Page 165

Disk 1 Failure, Disk Controller Failure

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1781-Disk 1 Failure Audible Beeps: None Possible Cause: Hard drive or format error detected. Action: Run Insight Diagnostics ("HP Insight Diagnostics" on page 75) and replace failed components as indicated. 1782-Disk Controller Failure Audible Beeps: None Possible Cause: Hard drive circuitry error detected. Action: Run Insight Diagnostics ("HP Insight Diagnostics" on page 75) and replace failed components as indicated. 1783-Slot X Drive Array Controller Failure... followed by one of the following:) ...* [Board ID not programmed (replace ROMs or replace controller)] * [I2C read error] * [Image checksum error] * [Inconsistent volume count] * [Inconsistent volume count (B)] * [Unexpected hardware revision - hardware rework needed] * [Unsupported Flash ROM type installed] * [iLO communication mechanism self-test error] * [PROGRAM BUG! Insufficient padding bytes (cmd=##h)] * [Incorrect EEPROM type] * [Init failure (cmd=##h, err=##h)] * [Command failure (cmd=##h, err=##h)] * [Self-test failure (ErrCode=####h)] * [I2C NVRAM reconfiguration failure] * [PCI bridge missing] * [PCI bridge disabled; check System ROM version] * [PDPI not found] * [PDPI disabled; check System ROM version] * [Board ID not programmed] Audible Beeps: None Possible Cause: The controller failed. Action: 1. Reseat the array accelerator module. 2. Reseat the controller in the PCI slot. 3. Update the controller to the latest firmware version ("Firmware maintenance" on page 80). 4. If the problem persists, replace the controller. 1784-Slot X Drive Array - Drive Failure... ...The following disk drive(s) should be replaced: Port X Box Y Bay(s) Z Error messages 165

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Error messages 165
1781-Disk 1 Failure
Audible Beeps
: None
Possible Cause
: Hard drive or format error detected.
Action
: Run Insight Diagnostics ("
HP Insight Diagnostics
" on page
75
) and replace failed components as
indicated.
1782-Disk Controller Failure
Audible Beeps
: None
Possible Cause
: Hard drive circuitry error detected.
Action
: Run Insight Diagnostics ("
HP Insight Diagnostics
" on page
75
) and replace failed components as
indicated.
1783-Slot X Drive Array Controller Failure...
followed by one of the following:)
...*
[Board ID not programmed (replace ROMs or replace controller)]
*
[I2C read error]
*
[Image checksum error]
*
[Inconsistent volume count]
*
[Inconsistent volume count (B)]
*
[Unexpected hardware revision – hardware rework needed]
*
[Unsupported Flash ROM type installed]
*
[iLO communication mechanism self-test error]
*
[PROGRAM BUG! Insufficient padding bytes (cmd=##h)]
*
[Incorrect EEPROM type]
*
[Init failure (cmd=##h, err=##h)]
*
[Command failure (cmd=##h, err=##h)]
*
[Self-test failure (ErrCode=####h)]
*
[I2C NVRAM reconfiguration failure]
*
[PCI bridge missing]
*
[PCI bridge disabled; check System ROM version]
*
[PDPI not found]
*
[PDPI disabled; check System ROM version]
*
[Board ID not programmed]
Audible Beeps
: None
Possible Cause
: The controller failed.
Action
:
1.
Reseat the array accelerator module.
2.
Reseat the controller in the PCI slot.
3.
Update the controller to the latest firmware version ("
Firmware maintenance
" on page
80
).
4.
If the problem persists, replace the controller.
1784-Slot X Drive Array - Drive Failure...
...The following disk drive(s) should be replaced:
Port X Box Y Bay(s) Z