HP StoreOnce D2D4324 HP StoreOnce Backup System CLI Reference Guide (BB877-909 - Page 119

support create ticket, where TICKET is the object label of

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support create ticket Description of Command Function Creates a support ticket for the StoreOnce appliance. Command Syntax support create ticket Command Authority Operator and Administrator Command Object Requirements No object is required in the command entry, but upon command execution a support ticket object with a date label is created. Command Parameter Requirements Not applicable - no parameters exist within this command. Requirements for Command Execution The command entry must conform to the command syntax. Successful Command Output Upon successful completion of the command, the following is displayed: Creation of Ticket 'TICKET" is in progress, where TICKET is the object label of the newly created support ticket Command Operation during Abnormal Conditions If the command does not conform to the required syntax, the following is displayed: Command Failed - the command does not conform to the required syntax, SYNTAX, where SYNTAX is the command syntax as described under Command Syntax in this section. Example # support create ticket Creation of Ticket 'tkt_110803_205514" is in progress support create ticket 119

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support create ticket
Description of Command Function
Creates a support ticket for the StoreOnce appliance.
Command Syntax
support create ticket
Command Authority
Operator and Administrator
Command Object Requirements
No object is required in the command entry, but upon command execution a support ticket object
with a date label is created.
Command Parameter Requirements
Not applicable – no parameters exist within this command.
Requirements for Command Execution
The command entry must conform to the command syntax.
Successful Command Output
Upon successful completion of the command, the following is displayed:
Creation of Ticket
‘
TICKET
”
is in progress
, where TICKET is the object label of the
newly created support ticket
Command Operation during Abnormal Conditions
If the command does not conform to the required syntax, the following is displayed:
Command Failed - the command does not conform to the required syntax,
SYNTAX
, where SYNTAX is the command syntax as described under Command Syntax in this
section.
Example
# support create ticket
Creation of Ticket
‘
tkt_110803_205514
”
is in progress
support create ticket
119