HP StoreOnce D2D4324 HP StoreOnce Backup System CLI Reference Guide (BB877-909 - Page 121

support show ticket, If no support tickets exist, the following is displayed

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support show ticket Description of Command Function Lists the support tickets that exist for the StoreOnce appliance. Command Syntax support show ticket Command Authority Administrator Command Object Requirements Not applicable - objects exist within this command. Command Parameter Requirements Not applicable - no parameters exist within this command. Requirements for Command Execution The command entry must conform to the command syntax. Successful Command Output Upon successful completion of the command, all the support tickets which exist within the StoreOnce appliance are listed with their description and time created. Command Operation during Abnormal Conditions • If the command does not conform to the required syntax, the following is displayed: Command Failed - the command does not conform to the required syntax, SYNTAX, where SYNTAX is the command syntax as described under Command Syntax in this section. • If no support tickets exist, the following is displayed: no support tickets exist Example # support show ticket Name Size tkt_110803_212227 209693 KB tkt_110803_205514 207011 KB Description State Date Initiator tkt_110803_212227 collected at 2011-08-03-21-22-29 Collected 2011-08-03-21-22-29 Manual tkt_110803_205514 collected at 2011-08-03-20-55-16 Collected 2011-08-03-20-55-16 Manual NOTE: The example output is in a small font to fit on this specification page. As a CLI output, the character string will simply wrap at the end of a terminal line. support show ticket 121

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support show ticket
Description of Command Function
Lists the support tickets that exist for the StoreOnce appliance.
Command Syntax
support show ticket
Command Authority
Administrator
Command Object Requirements
Not applicable – objects exist within this command.
Command Parameter Requirements
Not applicable – no parameters exist within this command.
Requirements for Command Execution
The command entry must conform to the command syntax.
Successful Command Output
Upon successful completion of the command, all the support tickets which exist within the StoreOnce
appliance are listed with their description and time created.
Command Operation during Abnormal Conditions
•
If the command does not conform to the required syntax, the following is displayed:
Command Failed - the command does not conform to the required syntax,
SYNTAX
, where SYNTAX is the command syntax as described under Command Syntax in this
section.
•
If no support tickets exist, the following is displayed:
no support tickets exist
Example
# support show ticket
Name
Description
State
Date
Initiator
Size
-----------------
--------------------------------------------------
---------
-------------------
---------
----
tkt_110803_212227
tkt_110803_212227 collected at 2011-08-03-21-22-29
Collected
2011-08-03-21-22-29
Manual
209693 KB
tkt_110803_205514
tkt_110803_205514 collected at 2011-08-03-20-55-16
Collected
2011-08-03-20-55-16
Manual
207011 KB
NOTE:
The example output is in a small font to fit on this specification page. As a CLI output,
the character string will simply wrap at the end of a terminal line.
support show ticket
121