HP Tc2110 hp server tc2110 operation and maintenance guide (online version 1.1 - Page 5

Contents

Server stops working (hangs)

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Error! Bookmark not defined.

Power Problems

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Video/Monitor Problems

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Configuration Problems

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Printer/Datacomm Problems

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Keyboard and Mouse Problems

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Flexible Disk Drive Problems

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CD-ROM Problems

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SCSI Problems

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Processor Problems

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Memory Problems

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Embedded Network Interface Card Problems

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Network Interface Card (Installed) Problems

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7

Replacing Parts

....................................................................................................................................

73

Safety Information

...................................................................................................................................

73

Service Tools Required

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73

Mass Storage Devices

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74

Removing the Flexible Disk Drive

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74

Replacing the Flexible Disk Drive

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75

Removing the CD-ROM

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75

Replacing the CD-ROM

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76

Removing a Backup Tape Drive

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77

Replacing a Backup Tape Drive

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77

Removing a Hard Disk Drive (Tray Mounted)

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78

Replacing a Hard Disk Drive (Tray Mounted)

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79

Removing a Hard Disk Drive (Drive Cage Mounted)

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80

Replacing a Hard Disk Drive (Drive Cage Mounted)

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81

DIMMs

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81

Removing DIMMs

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81

Replacing DIMMs

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82

Processor

................................................................................................................................................

83

Removing the Heat Sink and Cooling Fan

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83

Removing the Processor

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84

Replacing the Processor

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85

Replacing the Heat Sink and Cooling Fan

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86

Accessory Boards

...................................................................................................................................

87

Removing Accessory Boards

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87

Replacing Accessory Boards

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88

Power Supply

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90

Removing the Power Supply

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90

Replacing the Power Supply

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91

Battery

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91

Removing the Battery

.........................................................................................................................

91

Replacing the Battery

.........................................................................................................................

92

Chassis Fan

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92

Removing the Chassis Fan

................................................................................................................

92

Replacing the Chassis Fan

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93

System Board

.........................................................................................................................................

94

Removing the System Board

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94

Replacing the System Board

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95

v

Section	Page
1Controls and Indicators	7
Front Panel	7
Additional Controls and Indicators	8
Rear Panel	9
Applying Power to the HP Server	10
Connecting the Power Cords	10
Powering-Up the Server	11
Powering-Down the Server	12
Connecting Power to Multiple-Server Configurations	12
Sleep States (ACPI)	12
2External Connectors	15
Mini-DIN (PS/2) Connectors	15
Serial Port Connector	15
Parallel Port Connector	16
USB Connector	16
68-Pin LVD SCSI Port Connector (Low Voltage Differential)	17
50-Pin Narrow SCSI Port Connector – Accessory Boa	18
Standard LAN Connector	19
3Installing and Configuring	21
Opening and Closing the HP Server	21
Removing the Left Side Cover	21
Replacing the Left Side Cover	22
Removing the Upper Bezel	23
Replacing the Upper Bezel	24
Mass Storage	25
Mass Storage Guidelines	26
Boot Priority	27
IDE Mass Storage Devices	27
SCSI Mass Storage Devices	28
Installing a Second Hard Disk Drive (Drive Cage Mounted)	29
Installing a Third Hard Disk Drive (Tray Mounted)	31
Installing an Optional CD-ROM or DVD Drive	32
Installing an Optional Backup Tape Drive	34
Memory Modules	35
Tools Required	35
Memory Installation Guidelines	35
Installing Additional DIMMs	36
Removing DIMMs	38
Processor	38
Removing the Heat Sink and Cooling Fan	39
Removing the Processor	40
Replacing the Processor	40
Replacing the Heat Sink and Cooling Fan	41
Accessory Boards	42
Tested PCI Boards	42
Tools Required	43
Guidelines	43
IRQ Settings	43
Boot Priority	43
Installing an Accessory Board	44
Removing Accessory Boards	47
Connecting Peripheral Devices	47
Monitor, Keyboard, and Mouse	48
Uninterruptible Power Supply (UPS)	48
Configuring the HP Server tc2110	49
HP Startup CD-ROM	49
Accessing the HP Startup CD-ROM	49
Contents of the HP Startup CD-ROM	50
NOS Installation	50
Diagtools	50
BIOS Setup Utility	50
Accessing the Setup Utility	51
Viewing the Summary Configuration Screen	51
Menu Bar	51
Using the Setup Screens	52
Changing the System Date and Time	52
Setting Boot Passwords	53
SCSI Configuration Utility	54
4Diagnostics	55
Power-On Self Test (POST)	55
No Error Messages Displayed	56
POST Error Messages	56
Clearing the CMOS and Passwords	57
HP Server Diagtools	59
HP Diagtools Capabilities	59
About Error Messages	60
Advantages and Limitations of Hardware Diagnostics	60
HP Toptools	60
5Error Messages	61
Power-On Self Test (POST) Error Messages	61
Beep Codes	61
6Maintenance and Troubleshooting	62
Preventive Maintenance Procedures	62
Troubleshooting Tools	62
Troubleshooting	63
Troubleshooting Checklist	64
BIOS Reset/Update/Recovery	65
BIOS Reset	65
BIOS Update/Recovery	65
Password Problems	66
Clearing the BIOS Configuration	66
“Operating System Not Found” Message Appears	67
Server Stops or Hangs While Starting Up	68
Power Problems	68
Video/Monitor Problems	69
Configuration Problems	70
The Configuration Cannot Be Saved and the Battery Loses Power or the Configuration Information is Frequently Lost	70
Printer Problems	70
The Keyboard Does Not Work	71
The Mouse Does Not Work	71
Flexible Disk and Flexible Disk Drive Problems	72
CD-ROM Problems	73
The CD-ROM Drawer Will Not Open	73
The CD-ROM Drive is Not Working Properly	73
Server Will Not Boot From a CD-ROM Disk	74
SCSI Problems	74
Processor Problems	76
Memory Problems	76
Network Interface Card (embedded or PCI) Problems	77
7Replacing Parts	79
Safety Information	79
Service Tools Required	79
Mass Storage Devices	80
Removing the Flexible Disk Drive	80
Replacing the Flexible Disk Drive	81
Removing the CD-ROM	81
Replacing the CD-ROM	82
Removing a Backup Tape Drive	83
Replacing a Backup Tape Drive	83
Removing a Hard Disk Drive (Tray Mounted)	84
Replacing a Hard Disk Drive (Tray Mounted)	85
Removing a Hard Disk Drive (Drive Cage Mounted)	86
Replacing a Hard Disk Drive (Drive Cage Mounted)	87
DIMMs	87
Removing DIMMs	87
Replacing DIMMs	88
Processor	89
Removing the Heat Sink and Cooling Fan	89
Removing the Processor	90
Replacing the Processor	91
Replacing the Heat Sink and Cooling Fan	92
Accessory Boards	93
Removing Accessory Boards	93
Replacing Accessory Boards	94
Power Supply	96
Removing the Power Supply	96
Replacing the Power Supply	97
Battery	97
Removing the Battery	97
Replacing the Battery	98
Chassis Fan	98
Removing the Chassis Fan	98
Replacing the Chassis Fan	99
System Board	100
Removing the System Board	100
Replacing the System Board	101
8Parts Identification	103
Exploded View – Covers and Bezels	103
Exploded View – Mass Storage Devices	104
Exploded View – Chassis Fan, Power Supply, and Sy	105
Exploded View – System Board Components	106
Replaceable Parts List	107
Cables and Part Numbers	108
Keyboards	109
Power Cords	109
9Specifications	111
Environmental	111
Weight and Dimensions	111
Power Supply Specifications	111
Hardware Specifications	112
System Board Layout	113

HP Tc2110 hp server tc2110 operation and maintenance guide (online version 1.1 - Page 5

Error! Bookmark not defined., Replacing Parts, Replacing a Hard Disk Drive Drive Cage Mounted - replacement power supply

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