HP VLi8 HP Vectra VLi8 SF, Troubleshooting and Upgrade Guide - Page 13

If There Is No Power, Start the PC. - model

Page 13 highlights

1 Troubleshooting Your PC If There Is No Power If There Is No Power Problem PC does not start - the PC's power-on indicator is not illuminated. Check that... The PC's power cord is correctly connected. The PC's power outlet is working. The PC voltage switch is correctly set. If the PC still does not start WARNING: for your safety, when the PC is open and switched on, do not touch any of the internal components with a screwdriver or other metal instrument. None of the internal devices are causing the problem. If the PC still does not start There is not a problem with the power supply unit. How Connect the power cord to a grounded power outlet and the PC. Plug a light into the grounded power outlet and check it illuminates. 1 Disconnect the power cord. 2 Select the correct setting. 3 Reconnect the power cord. 4 Start the PC. 1 Disconnect the PC's power cord. 2 Remove the PC's cover. 3 Remove internal power connectors from all internal devices. 4 Reconnect the PC's power cord. 5 Reconnect the power connectors one by one to the internal devices to see which device is defective. 6 Contact HP Support or your authorized dealer. 1 Replace the power supply unit by a known working power supply from the same model of PC. 2 If the PC starts, contact HP Support or your authorized dealer, the power supply unit might need replacing. 13

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13
1
Troubleshooting Your PC
If There Is No Power
If There Is No Power
Problem
Check that...
How
PC does not start – the
PC’s power-on indicator is
not illuminated.
The PC’s power cord is
correctly connected.
Connect the power cord to a grounded power
outlet and the PC.
The PC’s power outlet is
working.
Plug a light into the grounded power outlet and
check it illuminates.
The PC voltage switch is
correctly set.
1
Disconnect the power cord.
2
Select the correct setting.
3
Reconnect the power cord.
4
Start the PC.
If the PC still does not start
WARNING: for your
safety, when the PC is
open and switched on, do
not touch any of the
internal components with
a screwdriver or other
metal instrument.
None of the internal
devices are causing the
problem.
1
Disconnect the PC’s power cord.
2
Remove the PC’s cover.
3
Remove internal power connectors from all
internal devices.
4
Reconnect the PC’s power cord.
5
Reconnect the power connectors one by one
to the internal devices to see which device is
defective.
6
Contact HP Support or your authorized
dealer.
If the PC still does not start
There is not a problem
with the power supply
unit.
1
Replace the power supply unit by a known
working power supply from the same model
of PC.
2
If the PC starts, contact HP Support or your
authorized dealer, the power supply unit
might need replacing.