HP VLi8 HP Vectra VLi8 SF, Troubleshooting and Upgrade Guide - Page 18

If There Is a Floppy Disk Drive Test Error, Switch the PC OFF then ON. - vectra bios update

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1 Troubleshooting Your PC If There Is a Floppy Disk Drive Test Error If There Is a Floppy Disk Drive Test Error Problem Check that... How Power-On-Self-Test The drive is correctly 1 Switch the PC OFF then ON. displays floppy drive configured in the PC's 2 When the Vectra logo appears, press the F2 key. test error. Setup program. Refer 3 Check the floppy disk drive is enabled. to page 35. The drive cables are correctly connected. 1 Disconnect the power cord. 2 Remove the PC's cover. 3 Check the floppy drive cables are correctly connected (refer to page 46). 4 Close the PC then switch it on and check it works. The drive cable is working. 1 Disconnect the power cord. 2 Remove the PC's cover. 3 Replace the floppy drive cable by a known working cable from the same model of PC. 4 Close the PC then switch it on and check it works. The floppy is working. Insert a known working floppy disk and see if it works. If the drive still does not work... Run DiagTools. Refer to page 10. You may need to update your PC's Basic Input Output System (BIOS). Create a bootable floppy to update your PC's BIOS. Refer to page 31. The drive is working. 1 Disconnect the power cord. 2 Remove the PC's cover. 3 Replace the floppy drive by a known working drive from the same model of PC (refer to your PC User's Guide). 4 Close the PC then switch it on and check it works. 5 If the drive works, replace the defective drive. The system board and 1 Disconnect the power cord. riser card are working. 2 Remove the PC's cover. 3 Replace the system board and\or riser card by known working units from the same model of PC. 4 Close the PC, reconnect the power cord and check that the PC and drive work. If the problem persists, contact HP Support or your authorized dealer 18

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1
Troubleshooting Your PC
If There Is a Floppy Disk Drive Test Error
18
If There Is a Floppy Disk Drive Test Error
Problem
Check that...
How
Power-On-Self-Test
displays floppy drive
test error.
The drive is correctly
configured in the PC’s
Setup program. Refer
to page 35.
1
Switch the PC OFF then ON.
2
When the Vectra logo appears, press the
F2
key.
3
Check the floppy disk drive is enabled.
The drive cables are
correctly connected.
1
Disconnect the power cord.
2
Remove the PC’s cover.
3
Check the floppy drive cables are correctly connected (refer to page 46).
4
Close the PC then switch it on and check it works.
The drive cable is
working.
1
Disconnect the power cord.
2
Remove the PC’s cover.
3
Replace the floppy drive cable by a known working cable from the same
model of PC.
4
Close the PC then switch it on and check it works.
The floppy is working.
Insert a known working floppy disk and see if it works.
If the drive still does not work...
Run DiagTools.
Refer to page 10.
You may need to
update your PC’s
Basic Input Output
System (BIOS).
Create a bootable floppy to update your PC’s BIOS. Refer to page 31.
The drive is working.
1
Disconnect the power cord.
2
Remove the PC’s cover.
3
Replace the floppy drive by a known working drive from the same model
of PC (refer to your PC User’s Guide).
4
Close the PC then switch it on and check it works.
5
If the drive works, replace the defective drive.
The system board and
riser card are working.
1
Disconnect the power cord.
2
Remove the PC’s cover.
3
Replace the system board and\or riser card by known working units from
the same model of PC.
4
Close the PC, reconnect the power cord and check that the PC and drive
work.
If the problem persists, contact HP Support or your authorized dealer