HP VLi8 HP Vectra VLi8 SF, Troubleshooting and Upgrade Guide - Page 24

If You Have Forgotten Your Password, Use these instructions if the passwords were set with

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NOTE 1 Troubleshooting Your PC If You Have Forgotten Your Password If You Have Forgotten Your Password Use these instructions if the passwords were set with the Setup program. Problem Solution You have forgotten the 1 Switch off the PC. User password. 2 Restart the PC. If you are prompted for a password, enter the Administrator password. 3 When the Vectra logo appears, press the F2 key. 4 Enter the Administrator Password to access the Setup program. 5 Go to the Security menu. 6 Go to the Set User Password field and set a new User Password. This will replace the old password which you had forgotten. 7 Press F3 to save the new Password and exit Setup. You have forgotten the 1 Switch off the PC and remove the power cord. Administrator password. 2 Remove the computer's cover. 3 Set switch 4 on the system board switch block to ON. 4 Switch on the PC and allow it to complete its startup routine. A message is displayed. 5 Switch off the computer. 6 Reset switch 4 to OFF. 7 Replace the computer's cover. 8 Switch on the PC and allow it to complete its startup routine. 9 After the Power-On-Self-Test has completed, press F2 when prompted to use the Setup program. 10 Set new User and Administrator Passwords. 11 Press F3 to save the new passwords and exit Setup. 24

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1
Troubleshooting Your PC
If You Have Forgotten Your Password
24
If You Have Forgotten Your Password
NOTE
Use these instructions if the passwords were set with the
Setup
program.
Problem
Solution
You have forgotten the
User password.
1
Switch off the PC.
2
Restart the PC. If you are prompted for a password, enter the Administrator
password.
3
When the Vectra logo appears, press the
F2
key.
4
Enter the Administrator Password to access the
Setup
program.
5
Go to the
Security
menu.
6
Go to the
Set User Password
field and set a new User Password. This
will replace the old password which you had forgotten.
7
Press
F3
to save the new Password and exit Setup.
You have forgotten the
Administrator password.
1
Switch off the PC and remove the power cord.
2
Remove the computer’s cover.
3
Set switch 4 on the system board switch block to ON.
4
Switch on the PC and allow it to complete its startup routine.
A message is displayed.
5
Switch off the computer.
6
Reset switch 4 to OFF.
7
Replace the computer’s cover.
8
Switch on the PC and allow it to complete its startup routine.
9
After the Power-On-Self-Test has completed, press
F2
when prompted to use the
Setup program.
10
Set new User and Administrator Passwords.
11
Press
F3
to save the new passwords and exit Setup.