HP Vectra XM 5/xxx HP Vectra XM 5/xxx Series 3 - User Guide - Page 79

If Your Display is Blurred or Unreadable

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4 Troubleshooting Your PC and Using the SETUP Program If Your PC Has a Hardware Problem If the display works correctly during the Power-On-Self-Test (POST), but goes blank when Windows starts: • Restart the PC and check that the amount of video memory detected by the POST is correct. If you have installed extra video memory and only 1 MB is detected, check that the video memory modules are installed correctly (see page 30). • If the video memory is correctly detected by the POST, follow the instructions below to correct the problem. If Your Display is Blurred or Unreadable If you select the wrong display in the HP User Tools menu, the display screen may become blurred or unreadable. To correct this problem: 1 Restart the PC - either switch the PC off then on, or press and Delete . The PC will perform its Power-On-Self-Test (POST). 2 When the POST is finished, press to bypass the startup files and display the MS-DOS prompt (C:\). 3 Type CD C:\WINDOWS . 4 Type SETUP . 5 Press the up-arrow key to select the Display line, and press . 6 Select the VGA line, and press . 7 Press again to accept the configuration. 8 Press and Delete to restart the PC. 9 If necessary, type WIN to restart Windows. 10 When Windows starts, select the correct display with the HP User Tools. Refer to chapter 2 for more information about the HP User Tools. English 67

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English
67
4
Troubleshooting Your PC and Using the SETUP Program
If Your PC Has a Hardware Problem
If the display works correctly during the Power-On-Self-Test (POST),
but goes blank when Windows starts:
•
Restart the PC and check that the amount of video memory detected
by the POST is correct. If you have installed extra video memory and
only 1 MB is detected, check that the video memory modules are
installed correctly (see page 30).
•
If the video memory is correctly detected by the POST, follow the
instructions below to correct the problem.
If Your Display is Blurred or Unreadable
If you select the wrong display in the HP User Tools menu, the display
screen may become blurred or unreadable. To correct this problem:
1
Restart the PC — either switch the PC off then on, or press
and
. The PC will perform its Power-On-Self-Test
(POST).
2
When the POST is finished, press
to bypass the startup files and
display the MS-DOS prompt (
C:\
).
3
Type
CD C:\WINDOWS
.
4
Type
SETUP
.
5
Press the up-arrow key to select the
Display
line, and press
.
6
Select the
VGA
line, and press
.
7
Press
again to accept the configuration.
8
Press
and
to restart the PC.
9
If necessary, type
WIN
to restart Windows.
10
When Windows starts, select the correct display with the HP User
Tools. Refer to chapter 2 for more information about the HP User
Tools.
Delete
Delete