HP XM600 hp kayak xm600 series 1, user's guide for desktop models - Page 60

Need More Help?, Troubleshooting Guide, Warranty and Support Guide

Get HP XM600 - Kayak - 128 MB RAM PDF manuals and user guides View all HP XM600 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 60 highlights

3 Troubleshooting Your HP PC Workstation Frequently Asked Questions Need More Help? Refer to the Troubleshooting Guide for more detailed help. This manual is available from HP's web site at: www.hp.com/go/kayaksupport Some Troubleshooting Tips: • Restart your PC and see if the problem recurs. • Run HP DiagTools. You can create a hardware profile of your PC (Support Ticket) that can be faxed or mailed to support. Refer to page 54 for information on using DiagTools. • Visit the HP support web site www.hp.com/go/kayaksupport to see whether this is a known problem. • Update your PC's BIOS. The latest BIOS for your PC and instructions on updating the BIOS are available from HP's support web site at: www.hp.com/go/kayaksupport • Record the details of the problem so that you can describe it accurately. Refer to page 61 for advice on what information is required. • Think of anything you may have done to cause the problem. • If possible, have your system up and running and close by when you call. • We recommend you contact your HP dealer, or contact HP support outside of peak times (mid-morning and early evening). Refer to the HP Warranty and Support Guide for more information. You can learn more about HP service and support from the support web site: www.hp.com/go/kayaksupport 60

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
3
Troubleshooting Your HP PC Workstation
Frequently Asked Questions
60
Need More Help?
Refer to the
Troubleshooting Guide
for more detailed help. This manual is
available from HP’s web site at:
www.hp.com/go/kayaksupport
Some Troubleshooting Tips:
•
Restart your PC and see if the problem recurs.
•
Run HP DiagTools. You can create a hardware profile of your PC
(Support Ticket) that can be faxed or mailed to support. Refer to page
54 for information on using DiagTools.
•
Visit the HP support web site
www.hp.com/go/kayaksupport
to see
whether this is a known problem.
•
Update your PC’s BIOS. The latest BIOS for your PC and instructions on
updating the BIOS are available from HP’s support web site at:
www.hp.com/go/kayaksupport
•
Record the details of the problem so that you can describe it accurately.
Refer to page 61 for advice on what information is required.
•
Think of anything you may have done to cause the problem.
•
If possible, have your system up and running and close by when you call.
•
We recommend you contact your HP dealer, or contact HP support
outside of peak times (mid-morning and early evening). Refer to the
HP
Warranty and Support Guide
for more information.
You can learn more about HP service and support from the support web
site:
www.hp.com/go/kayaksupport