HP Xw4200 Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 40

Problem, Cause, Solution, Getting Started Guide, Troubleshooting - case fan

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Troubleshooting Problem Cursor will not move using the arrow keys on the keypad. Cannot remove workstation cover or access panel. Poor performance is experienced. Cause The Num Lock key may be on. Solenoid hood lock, featured on some systems, is locked. The panel is locked. (xw6200 and xw8200) Processor is hot. Hard drive is full. Solution Press the Num Lock key. The Num Lock light should not be on if you want to use the arrow keys. The Num Lock key can be disabled (or enabled) in Computer Setup (F10). Unlock the solenoid hood lock using Computer Setup (F10). The solenoid hood lock FailSafe Key, a device for manually disabling the solenoid hood lock, is available from HP. You will need the FailSafe Key in case of forgotten password, power loss, or workstation malfunction. (Not applicable to the xw8200) Use the key located on the back of the unit to unlock the panel. 1. Make sure the airflow to the workstation is not blocked. 2. Make sure the fans are connected and working properly. 3. Make sure the processor heatsink is installed properly. Transfer data from the hard drive to create more space on the hard drive. 4-6 www.hp.com Getting Started Guide

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4–6
www.hp.com
Getting Started Guide
Troubleshooting
Cursor will not move
using the arrow keys on
the keypad.
The
Num Lock
key
may be on.
Press the
Num Lock
key.
The Num Lock light should
not be on if you want to use
the arrow keys. The
Num
Lock
key can be disabled
(or enabled) in Computer
Setup (F10).
Cannot remove
workstation cover or
access panel.
Solenoid hood lock,
featured on some
systems, is locked.
Unlock the solenoid hood
lock using Computer Setup
(F10). The solenoid hood
lock FailSafe Key, a device
for manually disabling the
solenoid hood lock, is
available from HP. You will
need the FailSafe Key in case
of forgotten password, power
loss, or workstation
malfunction. (Not applicable
to the xw8200)
The panel is locked.
(xw6200 and
xw8200)
Use the key located on the
back of the unit to unlock the
panel.
Poor performance is
experienced.
Processor is hot.
1.
Make sure the airflow to
the workstation is not
blocked.
2. Make sure the fans are
connected and working
properly.
3.
Make sure the processor
heatsink is installed
properly.
Hard drive is full.
Transfer data from the hard
drive to create more space
on the hard drive.
Problem
Cause
Solution