HP Xw4200 Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 44

Problem, Probable, Cause, Recommended, Solution - review

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Troubleshooting Problem Workstation will not start. Power LED blinks Red five times, once every second, followed by a two second pause, and the workstation beeps five times. Probable Cause Wrong memory modules were used in the upgrade or memory modules were installed in the wrong location. Memory is installed incorrectly or is bad. Recommended Solution 1. Review the documentation that came with the system to determine if you are using the correct memory modules and to verify the proper installation. 2. Observe the beeps and LED lights on the front of the workstation. See "Interpreting Diagnostic Lights and Audible Codes" to determine possible causes. 3. If you still cannot resolve the issue, contact Customer Support. 1. Reseat DIMMs. Power on the system. 2. Replace DIMMs one at a time to isolate faulty module. 3. Replace third-party memory with HP memory. 4. Replace the system board. 4-10 www.hp.com Getting Started Guide

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4–10
www.hp.com
Getting Started Guide
Troubleshooting
Workstation will not
start.
Wrong memory
modules were used
in the upgrade or
memory modules
were installed in the
wrong location.
1. Review the
documentation that
came with the system to
determine if you are
using the correct
memory modules and to
verify the proper
installation.
2. Observe the beeps and
LED lights on the front of
the workstation. See
“Interpreting Diagnostic
Lights and Audible
Codes” to determine
possible causes.
3.
If you still cannot resolve
the issue, contact
Customer Support.
Power LED blinks Red
five times, once every
second, followed by a
two second pause, and
the workstation beeps
five times.
Memory is installed
incorrectly or is bad.
1. Reseat DIMMs. Power
on the system.
2. Replace DIMMs one at
a time to isolate faulty
module.
3. Replace third-party
memory with HP
memory.
4. Replace the system
board.
Problem
Probable
Cause
Recommended
Solution