Restoring factory settings in Computer Setup
.................................................................................
50
Updating the BIOS
.............................................................................................................................
51
Determining the BIOS version
........................................................................................
51
Downloading a BIOS update
...........................................................................................
51
Using MultiBoot
...................................................................................................................................................
52
About the boot device order
.............................................................................................................
52
Choosing MultiBoot preferences
......................................................................................................
52
Setting a new boot order in Computer Setup
.................................................................
52
Dynamically choosing a boot device using the f9 prompt
.............................................
53
Setting a MultiBoot Express prompt
..............................................................................
53
Entering MultiBoot Express preferences
.......................................................................
53
Using HP Sure Start (select models only)
...........................................................................................................
54
12
Support
.....................................................................................................................................................
55
Contacting support
..............................................................................................................................................
55
Labels
...................................................................................................................................................................
56
13
Specifications
...........................................................................................................................................
57
Input power
..........................................................................................................................................................
57
Operating environment
.......................................................................................................................................
57
14
Accessibility
..............................................................................................................................................
58
Supported assistive technologies
.......................................................................................................................
58
Contacting support
..............................................................................................................................................
58
Appendix A
Traveling with or shipping your computer
.......................................................................................
59
Appendix B
Troubleshooting
...........................................................................................................................
60
Troubleshooting resources
.................................................................................................................................
60
Resolving issues
..................................................................................................................................................
60
The computer is unable to start up
..................................................................................................
60
The computer screen is blank
...........................................................................................................
60
Software is functioning abnormally
.................................................................................................
61
The computer is on but not responding
...........................................................................................
61
The computer is unusually warm
.....................................................................................................
61
An external device is not working
.....................................................................................................
61
The wireless network connection is not working
.............................................................................
61
A movie is not visible on an external display
....................................................................................
62
Appendix C
Electrostatic discharge
..................................................................................................................
63
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