HP nx9105 Software Guide - Page 23

Security About Passwords Forgotten Passwords Most security features use passwords. When you set a password, write it down and store it in a secure location. ■ If you forget your power-on password or Administrator password, you cannot start the notebook or resume from Hibernation until an authorized service provider resets the notebook. Refer to the Worldwide Telephone Numbers booklet included with the notebook to contact an HP Customer Care Center. ■ If you forget the DriveLock user password but know your DriveLock master password, you can remove DriveLock protection from the drive. ■ If you forget both your user and master DriveLock passwords, the hard drive is permanently unusable. Using HP and Windows Passwords HP security features and Windows operating system security features work independently from each other. For example, a device disabled in Setup cannot be enabled in Windows. Also, you must use an HP password at an HP password prompt and a Windows password at a Windows password prompt. For example: ■ If a power-on password is set, the power-on password (not a Windows password) must be entered when the notebook starts up or resumes from Hibernation. ■ If you set Windows to prompt for a password before resuming from Standby, a Windows password (not a power-on password) must be entered to resume from Standby. Software Guide 2-3