IBM 8658 User Guide - Page 143

Error, symptoms

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Error Code/Symptom FRU/Action 217-XXX-003 (Failed BIOS Fixed Disk test) Note: If RAID is configured, the fixed disk number refers to the RAID logical array. 1. Fixed Disk 4 217-XXX-004 (Failed BIOS Fixed Disk test) Note: If RAID is configured, the fixed disk number refers to the RAID logical array. 1. Fixed Disk 5 264-XXX-0NN (Failed Tape Drive test) 1. Tape Cartridge, if user executed the Read/Write Tape Drive test (XXX = 256) 2. SCSI or Power Cable connected to tape drive with SCSI ID NN. 3. Tape Drive with SCSI ID NN (Refer to the Help and Service Information appendix of the tape drive's User Guide). 4. System Board or SCSI Controller. (Run SCSI Controller Diagnostic to determine if the SCSI bus is functioning properly.) 264-XXX-999 (Errors on multiple tape drives, see error text for more info) 1. See error messages/text in the PC Doctor error log for detailed information on each individual tape drive error. 301-XXX-000 (Failed Keyboard test) 1. Keyboard 405-XXX-000 (Failed Ethernet test 1. Verify that Ethernet is not disabled in BIOS. on controller on the System Board) 2. System Board 405-XXX-00N (Failed Ethernet test 1. Adapter in PCI slot N. on adapter in PCI slot N) 2. System Board 415-XXX-000 (Failed Modem test) 1. Cable 2. Modem Note: Ensure modem is present and attached to server. 3. System Board Error symptoms Error Symptom CD is not working properly. CD-ROM drive tray is not working. (The server must be powered-on.) FRU/Action 1. Clean the CD. 2. Run CD-ROM Diagnostic 3. CD-ROM Drive 1. Insert the end of a paper clip into the manual tray-release opening. 2. Run CD-ROM Diagnostic 3. CD-ROM Drive Symptom-to-FRU index 133

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Error
Code/Symptom
FRU/Action
217-XXX-003
(Failed
BIOS
Fixed
Disk
test)
Note:
If
RAID
is
configured,
the
fixed
disk
number
refers
to
the
RAID
logical
array.
1.
Fixed
Disk
4
217-XXX-004
(Failed
BIOS
Fixed
Disk
test)
Note:
If
RAID
is
configured,
the
fixed
disk
number
refers
to
the
RAID
logical
array.
1.
Fixed
Disk
5
264-XXX-0NN
(Failed
Tape
Drive
test)
1.
Tape
Cartridge,
if
user
executed
the
Read/Write
Tape
Drive
test
(XXX
=
256)
2.
SCSI
or
Power
Cable
connected
to
tape
drive
with
SCSI
ID
NN.
3.
Tape
Drive
with
SCSI
ID
NN
(Refer
to
the
Help
and
Service
Information
appendix
of
the
tape
drive’s
User
Guide).
4.
System
Board
or
SCSI
Controller.
(Run
SCSI
Controller
Diagnostic
to
determine
if
the
SCSI
bus
is
functioning
properly.)
264-XXX-999
(Errors
on
multiple
tape
drives,
see
error
text
for
more
info)
1.
See
error
messages/text
in
the
PC
Doctor
error
log
for
detailed
information
on
each
individual
tape
drive
error.
301-XXX-000
(Failed
Keyboard
test)
1.
Keyboard
405-XXX-000
(Failed
Ethernet
test
on
controller
on
the
System
Board)
1.
Verify
that
Ethernet
is
not
disabled
in
BIOS.
2.
System
Board
405-XXX-00N
(Failed
Ethernet
test
on
adapter
in
PCI
slot
N)
1.
Adapter
in
PCI
slot
N.
2.
System
Board
415-XXX-000
(Failed
Modem
test)
1.
Cable
2.
Modem
Note:
Ensure
modem
is
present
and
attached
to
server.
3.
System
Board
Error
symptoms
Error
Symptom
FRU/Action
CD
is
not
working
properly.
1.
Clean
the
CD.
2.
Run
CD-ROM
Diagnostic
3.
CD-ROM
Drive
CD-ROM
drive
tray
is
not
working.
(The
server
must
be
powered-on.)
1.
Insert
the
end
of
a
paper
clip
into
the
manual
tray-release
opening.
2.
Run
CD-ROM
Diagnostic
3.
CD-ROM
Drive
Symptom-to-FRU
index
133