IBM 8658 User Guide - Page 27

Viewing, Diagnostic, error, message, tables

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Notes: a. If the server stops during testing and you cannot continue, restart the server and try running the diagnostic programs again. b. The keyboard and mouse (pointing device) tests assume that a keyboard and mouse are attached to the server. c. If you run the diagnostic programs with either no mouse or a USB mouse attached to your server, you will not be able to navigate between test categories using the Next Cat and Prev Catbuttons. All other functions provided by mouse-selectable buttons are also available using the function keys. d. You can test the USB keyboard by using the regular keyboard test. The regular mouse test can test a USB mouse. Also, you can run the USB hub test only if there are no USB devices attached. e. You can view server configuration information (such as system configuration, memory contents, interrupt request (IRQ) use, direct memory access (DMA) use, device drivers, and so on) by selecting Hardware Info from the top of the screen. When the tests have completed, you can view the Test Log by selecting Utility from the top of the screen. If the hardware checks out OK but the problem persists during normal server operations, a software error might be the cause. If you suspect a software problem, refer to the information that comes with the software package. Viewing the test log The test log will not contain any information until after the diagnostic program has run. Note: If you already are running the diagnostic programs, begin with step 3 To view the test log: 1. Turn on the server and watch the screen. If the server is on, shut down your operating system and restart the server. 2. When the message F2 for Diagnostics appears, press F2. If a power-on password or administrator password is set, the server prompts you for it. Type in the appropriate password; then, press Enter. 3. When the Diagnostic Programs screen appears, select Utility from the top of the screen. 4. Select View Test Log from the list that appears; then, follow the instructions on the screen. The system maintains the test-log data while the server is powered on. When you turn off the power to the server, the test log is cleared. Diagnostic error message tables The tables in "Diagnostic error codes" on page 130 provide descriptions of the error messages that might appear when you run the diagnostic programs. Attention: If diagnostic error messages appear that are not listed in the tables, make sure that your server has the latest levels of BIOS, Advanced System Management Processor, and diagnostics microcode installed. Diagnostics 17

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Notes:
a.
If
the
server
stops
during
testing
and
you
cannot
continue,
restart
the
server
and
try
running
the
diagnostic
programs
again.
b.
The
keyboard
and
mouse
(pointing
device)
tests
assume
that
a
keyboard
and
mouse
are
attached
to
the
server.
c.
If
you
run
the
diagnostic
programs
with
either
no
mouse
or
a
USB
mouse
attached
to
your
server,
you
will
not
be
able
to
navigate
between
test
categories
using
the
Next
Cat
and
Prev
Cat
buttons.
All
other
functions
provided
by
mouse-selectable
buttons
are
also
available
using
the
function
keys.
d.
You
can
test
the
USB
keyboard
by
using
the
regular
keyboard
test.
The
regular
mouse
test
can
test
a
USB
mouse.
Also,
you
can
run
the
USB
hub
test
only
if
there
are
no
USB
devices
attached.
e.
You
can
view
server
configuration
information
(such
as
system
configuration,
memory
contents,
interrupt
request
(IRQ)
use,
direct
memory
access
(DMA)
use,
device
drivers,
and
so
on)
by
selecting
Hardware
Info
from
the
top
of
the
screen.
When
the
tests
have
completed,
you
can
view
the
Test
Log
by
selecting
Utility
from
the
top
of
the
screen.
If
the
hardware
checks
out
OK
but
the
problem
persists
during
normal
server
operations,
a
software
error
might
be
the
cause.
If
you
suspect
a
software
problem,
refer
to
the
information
that
comes
with
the
software
package.
Viewing
the
test
log
The
test
log
will
not
contain
any
information
until
after
the
diagnostic
program
has
run.
Note:
If
you
already
are
running
the
diagnostic
programs,
begin
with
step
3
To
view
the
test
log:
1.
Turn
on
the
server
and
watch
the
screen.
If
the
server
is
on,
shut
down
your
operating
system
and
restart
the
server.
2.
When
the
message
F2
for
Diagnostics
appears,
press
F2.
If
a
power-on
password
or
administrator
password
is
set,
the
server
prompts
you
for
it.
Type
in
the
appropriate
password;
then,
press
Enter.
3.
When
the
Diagnostic
Programs
screen
appears,
select
Utility
from
the
top
of
the
screen.
4.
Select
View
Test
Log
from
the
list
that
appears;
then,
follow
the
instructions
on
the
screen.
The
system
maintains
the
test-log
data
while
the
server
is
powered
on.
When
you
turn
off
the
power
to
the
server,
the
test
log
is
cleared.
Diagnostic
error
message
tables
The
tables
in
“Diagnostic
error
codes”
on
page
130
provide
descriptions
of
the
error
messages
that
might
appear
when
you
run
the
diagnostic
programs.
Attention:
If
diagnostic
error
messages
appear
that
are
not
listed
in
the
tables,
make
sure
that
your
server
has
the
latest
levels
of
BIOS,
Advanced
System
Management
Processor,
and
diagnostics
microcode
installed.
Diagnostics
17