IBM 88554RU Installation Guide - Page 104

Solution Assurance Review, 3.8.1 Trigger Tool, 3.8.2 Electronic Solution Assurance Review (eSAR)

Page 104 highlights

3.8 Solution Assurance Review Some level of Solution Assurance Review (SAR) should be performed for all IBM solutions. The level of SAR (self, peer, or expert) should match the complexity of the solution. For example, simpler solutions may need only a self review. However, a combination of the customer environment risk combined with the complexity of the solution may require that an expert level SAR take place, facilitated by a Quality Assurance practitioner and supported by a team of technical experts. If a solution contains four or more Enterprise X-Architecture servers (currently x360, x365, x445 and x455), then an expert SAR is mandatory. For further information on what is required, refer to the Solution Assurance Web sites. EMEA and Americas information is available. Procedures for Asia Pacific countries are currently in development. 3.8.1 Trigger Tool The SAR Trigger Tool provides a recommendation on the level of Quality and Solution Assurance that will be required. It is available from one of the Solution Assurance Web sites. The three levels are: Expert - For technically challenging, high-risk solutions - Process dictates expert personnel's participation - Formal, rigorous Peer - For low-to-medium risk solutions - Informal, inexpensive Self - For low-risk solutions - Informal, inexpensive 3.8.2 Electronic Solution Assurance Review (eSAR) There is also an eSAR tool available to help you establish whether you require an expert review. This is available from: For IBM employees: http://w3.ibm.com/support/assure, then click eSAR For Business Partners: http://www.ibm.com/support/assure/esar 90 IBM xSeries 455 Planning and Installation Guide Eserver

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90
IBM
Eserver
xSeries 455 Planning and Installation Guide
3.8
Solution Assurance Review
Some level of Solution Assurance Review (SAR) should be performed for all IBM
solutions. The level of SAR (self, peer, or expert) should match the complexity of
the solution. For example, simpler solutions may need only a self review.
However, a combination of the customer environment risk combined with the
complexity of the solution may require that an expert level SAR take place,
facilitated by a Quality Assurance practitioner and supported by a team of
technical experts.
If a solution contains four or more Enterprise X-Architecture servers (currently
x360, x365, x445 and x455), then an expert SAR is mandatory.
For further information on what is required, refer to the Solution Assurance Web
sites. EMEA and Americas information is available. Procedures for Asia Pacific
countries are currently in development.
3.8.1
Trigger Tool
The SAR Trigger Tool provides a recommendation on the level of Quality and
Solution Assurance that will be required. It is available from one of the Solution
Assurance Web sites.
The three levels are:
±
Expert
For technically challenging, high-risk solutions
Process dictates expert personnel's participation
Formal, rigorous
±
Peer
For low-to-medium risk solutions
Informal, inexpensive
±
Self
For low-risk solutions
Informal, inexpensive
3.8.2
Electronic Solution Assurance Review (eSAR)
There is also an eSAR tool available to help you establish whether you require an
expert review. This is available from:
±
For IBM employees:
, then click
eSAR
±
For Business Partners: