IBM x3550 Installation Guide - Page 68

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POST error codes The following table provides an abbreviated list of the error codes that might appear during POST. See the IBM Problem Determination and Service Guide on the IBM System x Documentation CD for more information about the POST error codes. To check for updated technical information, complete the following steps. Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to http://www.ibm.com/systems/support/. 2. Under Product support, click System x. 3. Under Popular links, click Publications lookup. 4. From the Product family menu, select System x3550 and click Continue. Table 6. Abbreviated list of error codes Error code Description Action 161 The real-time clock battery has failed. 1. Reseat the battery. 2. Replace the battery or call for service. 162 A device configuration has changed. 1. Run the Configuration/Setup Utility program, select Load Default Settings, and save the settings. 2. Make sure that optional devices are turned on and installed correctly. 163 The time of day has not been set. Run the Configuration/Setup Utility program and set the date and time. 201 Memory test error. Make sure that the DIMMs are installed correctly. 289 A failing DIMM was disabled. Make sure that the DIMMs are supported by the server and that they are installed correctly. 301, 303 Keyboard and keyboard controller Make sure that the keyboard cable is connected and that nothing is resting on the keyboard keys. 11xx Serial port configuration error. Run the Configuration/Setup Utility program, select Load Default Settings, and save the settings. 0018xxx PCI device error 1. Make sure the PCI adapters and riser cards are installed correctly. 2. Run the Configuration/Setup Utility program, select Load Default Settings, and save the settings. 3. Remove the PCI adapters and riser cards, one at a time, until the problem is isolated. 00019xxx Microprocessor x is not functioning or failed Make sure that microprocessor x is installed correctly. the built-in self-test. (Trained service technician only) If the problem remains, replace microprocessor x. 01298xxx Data for microprocessor x Download and install the latest level of BIOS code. I9990305 Operating system not found Run the Configuration/Setup Utility program to make sure that a bootable operating system is installed on one or more devices that are listed in the boot order. 54 IBM System x3550 Type 7978: Installation Guide

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POST
error
codes
The
following
table
provides
an
abbreviated
list
of
the
error
codes
that
might
appear
during
POST.
See
the
IBM
Problem
Determination
and
Service
Guide
on
the
IBM
System
x
Documentation
CD
for
more
information
about
the
POST
error
codes.
To
check
for
updated
technical
information,
complete
the
following
steps.
Note:
Changes
are
made
periodically
to
the
IBM
Web
site.
The
actual
procedure
might
vary
slightly
from
what
is
described
in
this
document.
1.
Go
to
2.
Under
Product
support
,
click
System
x
.
3.
Under
Popular
links
,
click
Publications
lookup
.
4.
From
the
Product
family
menu,
select
System
x3550
and
click
Continue
.
Table
6.
Abbreviated
list
of
error
codes
Error
code
Description
Action
161
The
real-time
clock
battery
has
failed.
1.
Reseat
the
battery.
2.
Replace
the
battery
or
call
for
service.
162
A
device
configuration
has
changed.
1.
Run
the
Configuration/Setup
Utility
program,
select
Load
Default
Settings
,
and
save
the
settings.
2.
Make
sure
that
optional
devices
are
turned
on
and
installed
correctly.
163
The
time
of
day
has
not
been
set.
Run
the
Configuration/Setup
Utility
program
and
set
the
date
and
time.
201
Memory
test
error.
Make
sure
that
the
DIMMs
are
installed
correctly.
289
A
failing
DIMM
was
disabled.
Make
sure
that
the
DIMMs
are
supported
by
the
server
and
that
they
are
installed
correctly.
301,
303
Keyboard
and
keyboard
controller
Make
sure
that
the
keyboard
cable
is
connected
and
that
nothing
is
resting
on
the
keyboard
keys.
11xx
Serial
port
configuration
error.
Run
the
Configuration/Setup
Utility
program,
select
Load
Default
Settings
,
and
save
the
settings.
0018
xxx
PCI
device
error
1.
Make
sure
the
PCI
adapters
and
riser
cards
are
installed
correctly.
2.
Run
the
Configuration/Setup
Utility
program,
select
Load
Default
Settings
,
and
save
the
settings.
3.
Remove
the
PCI
adapters
and
riser
cards,
one
at
a
time,
until
the
problem
is
isolated.
00019
xxx
Microprocessor
x
is
not
functioning
or
failed
the
built-in
self-test.
Make
sure
that
microprocessor
x
is
installed
correctly.
(Trained
service
technician
only)
If
the
problem
remains,
replace
microprocessor
x
.
01298
xxx
Data
for
microprocessor
x
Download
and
install
the
latest
level
of
BIOS
code.
I9990305
Operating
system
not
found
Run
the
Configuration/Setup
Utility
program
to
make
sure
that
a
bootable
operating
system
is
installed
on
one
or
more
devices
that
are
listed
in
the
boot
order.
54
IBM
System
x3550
Type
7978:
Installation
Guide