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Konica Minolta bizhub C360 bizhub C220/C280/C360 Copy Operations User Guide - Page 204

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9.1 When a problem is detected (call a service representative) 9 9 Troubleshooting This chapter describes troubleshooting. 9.1 When a problem is detected (call a service representative) If a problem is detected, perform the operation described in the message. If the problem is not resolved, perform the following operations, and then contact your service representative. Normally, the phone number and fax number of your service representative appear in the center of the screen. If a defective part can be separated in order to be able to continue operations after a problem has been detected, [Continue] or [Recover Data] is displayed. To continue operations, select any key. However, the problem has not been resolved, so contact your service representative immediately. Problems that cannot be corrected by the user 1 Write down the malfunction code in the Service Call screen. 2 Turn off the Sub Power Switch. 3 Turn off the Main Power Switch. bizhub C360/C280/C220 9-2

Section	Page
Table of contents	2
1 Introduction	9
1.1 Welcome	9
1.1.1 User's guides	9
1.1.2 User's Guide	10
1.2 Conventions used in this manual	11
1.2.1 Symbols used in this manual	11
To use this machine safely	11
Procedural instruction	11
Key symbols	12
1.2.2 Original and paper indications	12
Original and paper sizes	12
Original and paper indications	12
2 Part names and their functions	14
2.1 Options	14
2.2 Main Body	17
2.2.1 Outside of main body (Front)	17
2.2.2 Outside of the main body (rear)	19
2.2.3 Internal main unit	21
2.2.4 Control Panel	22
Adjusting the angle of the Control Panel	23
2.2.5 Touch Panel	24
2.3 Option	26
2.3.1 Finisher FS-527/Saddle Stitcher SD-509/Punch Kit PK-517/Job Separator JS-603	26
2.3.2 Finisher FS-529	28
2.3.3 Job Separator JS-505	29
3 Using this machine	31
3.1 Turning on or off the machine	31
3.2 Basic copy operations	33
3.2.1 Placing originals	33
Loading the original into the ADF	33
Placing the original on the Original Glass	34
3.2.2 Basic copy operations	34
3.2.3 Copy operations using multiple functions	35
Functions that cannot be combined	37
4 Control Panel Keys	39
Control Panel and functions	39
4.1 About Start, Stop, and Interrupt	41
Start	41
Stop	41
Interrupt	41
Reset	41
4.2 About Copy, Fax/Scan, and User Box	42
Copy	42
Fax/Scan	42
User Box	42
4.3 Utility/Counter	43
4.4 Mode Memory	44
4.5 Access	45
Controlling access to the machine by user/account (user authentication/account track)	45
Using the machine during non-scheduled hours	47
4.6 Power Save	48
4.7 Accessibility	49
4.8 Enlarge Display	51
4.9 Guidance	52
4.10 C (Clear)	54
4.11 Proof Copy	55
Printing one set to check the copy result (Proof Copy)	55
Using a preview image to check the copy result (Advanced Preview)	56
5 Copy Function	59
5.1 [Basic]	60
5.1.1 [Color]	61
5.1.2 [Paper]	62
Configuring a custom size	63
Configuring wide paper	63
5.1.3 [Zoom]	64
5.1.4 [Duplex/Combine]	65
5.1.5 [Finishing]	68
5.1.6 [Separate Scan]	70
5.1.7 [Auto Rotate OFF]	71
5.2 [Original Setting]	72
Copying mixed originals	73
Copying Z-folded originals	74
5.3 [Quality/Density]	75
5.4 [Application]	78
5.4.1 [Sheet/Cover/Chapter Insert]	79
[OHP Interleave]	79
[Cover Sheet]	80
[Insert Sheet]	81
[Insert Image]	82
[Chapters]	83
[Program Jobs]	84
5.4.2 [Edit Color]	86
[Neg./Pos. Reverse]	86
[Mirror Image]	87
[Background Color]	87
[Color Adjust]	88
5.4.3 [Book Copy/Repeat]	90
[Book Copy]	90
[Image Repeat]	91
[Poster Mode]	92
[Booklet Original]	93
5.4.4 [Page Margin]	94
5.4.5 [Image Adjust]	95
5.4.6 [Booklet]	97
5.4.7 [Erase]	99
[Frame Erase]	99
[Non-Image Area Erase]	99
5.4.8 [Stamp/Composition]	101
[Date/Time]	101
[Page Number]	102
[Stamp]	104
[Copy Protect]	105
[Copy Guard]	106
[Password Copy]	107
[Stamp Repeat]	108
[Header/Footer]	110
[Watermark]	111
[Overlay]	112
[Registered Overlay]	113
5.4.9 [Card Shot]	115
5.4.10 [Save in User Box]	116
5.5 Left panel display	117
5.5.1 [Job List]	118
5.5.2 [Check Job]	120
6 [User Settings]	122
6.1 [System Settings]	123
6.2 [Custom Display Settings]	126
6.3 [Copier Settings]	128
6.4 [Scan/Fax Settings]	130
6.5 [Printer Settings]	131
6.6 [Change Password]	132
6.7 [Change E-Mail Address]	133
6.8 [Change Icon]	134
6.9 [Register Authentication Information]	135
6.10 [Cellular Phone/PDA Setting]	137
7 [Administrator Settings]	139
7.1 [System Settings]	140
7.1.1 [Power Save Settings]	140
7.1.2 [Output Settings]	141
7.1.3 [Date/Time Settings]	142
7.1.4 [Daylight Saving Time]	142
7.1.5 [Weekly Timer Settings]	143
7.1.6 [Restrict User Access]	144
7.1.7 [Expert Adjustment]	146
[Leading Edge Adjustment]	149
[Centering]	149
[Media Adjustment]	150
[Center Staple Position]	150
[Half-Fold Position]	151
[Punch Horizontal Position Adjustment]	151
[Punch Regist Loop Size Adjustment]	152
[Paper Alignment Plate Settings]	152
[Color Registration Adjust]	152
[Gradation Adjustment]	153
7.1.8 [List/Counter]	154
7.1.9 [Reset Settings]	155
7.1.10 [User Box Settings]	156
7.1.11 [Standard Size Setting]	156
7.1.12 [Stamp Settings]	157
7.1.13 [Blank Page Print Settings]	158
7.1.14 [Skip Job Operation Settings]	158
7.1.15 [Default Bypass Paper Type Setting]	159
7.1.16 [Page Number Print Position]	160
7.1.17 [Advanced Preview Setting]	160
7.2 [Administrator/Machine Settings]	161
7.3 [One-Touch/User Box Registration]	162
7.4 [User Authentication/Account Track]	163
7.4.1 [General Settings]	163
7.4.2 [User Authentication Settings]	166
7.4.3 [Account Track Settings]	169
7.4.4 [Print without Authentication]	170
7.4.5 [Print Counter List]	170
7.4.6 [External Server Settings]	171
7.4.7 [Limiting Access to Destinations]	171
7.4.8 [Authentication Device Settings]	172
7.4.9 [User/Account Common Setting]	173
7.4.10 [Scan to Home Settings]	173
7.4.11 [Scan to Authorized Folder Settings]	173
7.5 [Network Settings]	174
7.6 [Copier Settings]	175
7.7 [Printer Settings]	177
7.8 [Fax Settings]	178
7.9 [System Connection]	179
7.10 [Security Settings]	181
7.10.1 [Administrator Password]	181
7.10.2 [User Box Administrator Setting]	181
7.10.3 [Administrator Security Levels]	182
7.10.4 [Security Details]	183
7.10.5 [Enhanced Security Mode]	185
Required settings	185
Settings to forcibly changed	185
7.10.6 [HDD Settings]	186
7.10.7 [Function Management Settings]	187
7.10.8 [Stamp Settings]	188
7.10.9 [Driver Password Encryption Setting]	188
7.11 [License Settings]	189
7.12 [OpenAPI Authentication Management Setting]	190
8 Maintenance	192
8.1 Paper	192
8.1.1 Checking the paper	192
Replenishment message	192
Precautions regarding the use of paper	192
Paper storage	192
8.1.2 Loading paper	193
Loading paper in Tray 1, Tray 2, Tray 3, or Tray 4	193
Loading paper in LCT	194
Loading paper into the Bypass Tray	195
8.2 Consumables	197
8.2.1 Checking comsumables	197
Replacement message	197
Checking consumables status	199
Viewing counters	200
Checking the total number of pages printed	200
8.3 Cleaning procedure	201
Slit Scan Glass	201
Original Glass, Control Panel, Paper Take-Up Roller	201
Housing, Original Pad	202
9 Troubleshooting	204
9.1 When a problem is detected (call a service representative)	204
Problems that cannot be corrected by the user	204
9.2 Troubleshooting table	206
Simple troubleshooting	206
Main messages and their remedies	210
Icons that appear in the touch-panel screen	212
9.3 If print quality is deteriorated	213
Cleaning the Electrostatic Charger Wire	213
Cleaning the Printhead	213
10 Authentication unit (biometric type)	216
10.1 Using an authentication unit (biometric type)	216
10.1.1 Configuring this machine	218
10.1.2 Registering a user	220
Registering a user using the Control Panel of this machine	220
Registering a user using Data Administrator	221
Checking the version of the installed Data Administrator	222
Setup	222
User registration	226
10.1.3 Logging in to this machine	232
When [1-to-many authentication] has been specified	232
When [1-to-1 authentication] has been specified	233
11 Authentication unit (IC card type)	235
11.1 Using authentication unit (IC card type)	235
11.1.1 Configuring this machine	235
11.1.2 Registering a user	237
Registering a user using the Control Panel of this machine	237
Registering a user using Data Administrator	239
Checking the version of the installed Data Administrator	239
Setup	240
User registration	244
11.1.3 Logging in to this machine	248
When [Card Authentication] is enabled	248
When [Card Authentication + Password] is enabled	249
12 Specifications	251
12.1 Paper	251
Paper types and paper capacities	251
12.2 Machine specifications	253
bizhub C360/bizhub C280/bizhub C220	253
Auto Duplex Unit	255
12.3 Options	256
Reverse Automatic Document Feeder DF-617	256
Paper Feed Cabinet PC-107	256
Paper Feed Cabinet PC-207	257
Paper Feed Cabinet PC-408	257
Finisher FS-527	258
Saddle Stitcher SD-509	260
Punch Kit PK-517	260
Separator JS-603	261
Finisher FS-529	262
Job Separator JS-505	263
Authentication Unit (biometric type) AU-101	263
Authentication Unit (biometric type) AU-102	264
Authentication Unit (IC card type) AU-201	265
13 Appendix	267
13.1 Colors	267
[Hue], [Brightness], and [Saturation]	267
[Red], [Green], and [Blue]	269
13.2 Image quality	270
[Contrast], [Copy Density], and [Sharpness]	270
[Color Balance] (CMYK)	271
13.3 Glossary	272
14 Index	276
14.1 Index by item	276
A to E	276
F to O	277
P to U	278
V to Z	279
14.2 Index by button	280
A to C	280
D to I	281
J to P	282
Q to T	283