Konica Minolta bizhub C360 bizhub C220/C280/C360 Copy Operations User Guide - Page 210

9.2 Troubleshooting table 9 Main messages and their remedies If any message other than those listed below appears, perform the operation described in the message. Message [Originals left on original glass.] [Paper of matching size is not available. Select the paper size.] [Load paper in the bypass tray.] [The original size cannot be detected. Select the paper size.] [The image will not fit in the selected paper size. Position the original in a different orientation.] [Cannot be set with Auto Color.] [The output tray has reached its capacity. Remove paper from the tray indicated by .] [Enter a login user name and password, and then touch [Login] or press [Access].] [Enter Account Name and password, and then touch [Login] or press the [Access] key.] [Your account has reached its maximum allowance.] [The part indicated by is open. Ensure that it is properly closed.] [Set Drum Unit and shut all doors.] [Install toner cartridge (Y).] [Set the toner cartridge, and close all doors.] [Install the waste toner box and close all doors.] [An invalid drum unit is installed. Set the correct drum unit, and shut all doors.] Cause The original has been left on the Original Glass. Paper of a suitable size is not loaded in a paper tray. Paper of a suitable size is not loaded in the Bypass Tray. (1) The original is not positioned correctly. (2) An original with a nonstandard size or with a size too small to be detected is loaded. The image does not fit in the paper. Functions that cannot be used together are selected. Copy cannot be performed because the paper loading capacity of the output tray of the displayed Finisher FS-527, Finisher FS-529, or Job Separator JS-505 has reached the maximum. User authentication settings have been configured. Copies cannot be made unless a user name and correct password are entered. Account track settings have been configured. Copies cannot be made unless an account name and correct password are entered. The limit on the number of pages that can be printed has been reached. Since a machine door or cover is open or an option is not installed correctly, the machine is unable to make copies. The indicated Drum Unit is not installed correctly. The indicated Toner Cartridge is not installed correctly. The indicated Toner Cartridge is not installed correctly. The Waste Toner Box is not installed correctly. The correct Drum Unit is not set. Remedy Remove the original from the Original Glass. Either select paper of a different size or load paper of a suitable size. Load paper of the appropriate size into the Bypass Tray. (1) Position the original correctly. (2) Select the correct paper size. Turn the original 90 and load it. Make copies using only one of the functions. Remove all paper from the indicated tray. Enter the correct user name and password. (p. 4-8) Enter the correct account name and password. (p. 4-8) Contact the administrator of the machine. Make sure that all doors and covers of this machine and options are closed securely. Reinstall each consumable and replaceable part. Or contact your service representative. Reinstall each consumable and replaceable part. Or contact your service representative. Reinstall each consumable and replaceable part. Or contact your service representative. Reinstall each consumable and replaceable part. Or contact your service representative. Reinstall each consumable and replaceable part. Or contact your service representative. bizhub C360/C280/C220 9-8