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Konica Minolta bizhub C360 bizhub C220/C280/C360 Copy Operations User Guide - Page 211

Slit Scan Glass - toner cartridges

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9.2 Troubleshooting table 9 Message [Replenish paper.] [Toner (Y) is low. Replace when indicated.] [Replace toner cartridge (Y).] [Toner is depleted. Replace the toner cartridge following the guidance (explanation). Press the [Continue] button to continue the operations.] [No more staples. Replace the staple cartridge, or cancel stapling.] [Misfeed detected. Remove paper according to the instructions.] [Empty the hole-punch scrap box. To continue the job, cancel punching.] [Reset the following number of originals.] [An internal error occurred. Open and then close the front door to remedy a problem. If the trouble code appears again, contact your Service Rep.] [An internal error occurred. Turn the main switch OFF and ON. If the trouble code appears again, contact your Service Rep.] [Malfunction detected. Please call your Service Representative.] [Clean the original glass on the left with the glass cleaner. Continuing using the machine in this condition may cause lines to appear in the output.] [Now Downloading Program Data from the Firmware server.] [Authentication information entered is invalid, due to failed access attempts. Contact your administrator.] [Due to failed access attempts, the current administrator password is invalid.] Cause The indicated tray has run out of paper. The toner for the indicated color is about to run out. The toner is about to run out. Toner is depleted. The staples have run out. Since a paper jam occurred, the machine is unable to make copies. (1) The hole-punch scrap box is full. (2)The Punch Scrap Box is not installed. After clearing a paper jam, it is necessary to reload certain pages of the original that have already been fed through the ADF. The machine malfunctioned and is unable to make copies. The machine malfunctioned and is unable to make copies. The Slit Scan Glass is dirty. (1) CS Remote Care was activated by your service representative. (2) Internet ISW is being downloaded. The authentication information has become invalid since the authentication attempts have failed the specified number of times. The administrator password has become invalid since the authentication attempts have failed the specified number of times. Remedy Add paper. (p. 8-3) Prepare a spare Toner Cartridge for replacement following the guidance contained in your maintenance agreement. Replace the Toner Cartridge following the guidance contained in your maintenance agreement. Replace the Toner Cartridge following the guidance contained in your maintenance agreement. Replace the Staple Cartridge. Clear the jammed paper. Throw punch scraps away from the Punch Scrap Box. Install the Punch Scrap Box. Load the indicated original pages into the ADF. Take a remedy according to the message displayed in the screen. If the problem is not resolved or released, inform your service representative of the malfunction code displayed in the screen. Inform your service representative of the code displayed in the screen. Use the Slit Glass Cleaner to clean it. Do not turn off the Sub Power Switch while this message is displayed. After turning off the Sub Power Switch, turn off the Main Power Switch, and then contact your service representative. Contact the administrator of the machine. Turn the machine off, then on again. Turn off the Main Power Switch, and then wait at least 10 seconds before turning it on again. bizhub C360/C280/C220 9-9

Section	Page
Table of contents	2
1 Introduction	9
1.1 Welcome	9
1.1.1 User's guides	9
1.1.2 User's Guide	10
1.2 Conventions used in this manual	11
1.2.1 Symbols used in this manual	11
To use this machine safely	11
Procedural instruction	11
Key symbols	12
1.2.2 Original and paper indications	12
Original and paper sizes	12
Original and paper indications	12
2 Part names and their functions	14
2.1 Options	14
2.2 Main Body	17
2.2.1 Outside of main body (Front)	17
2.2.2 Outside of the main body (rear)	19
2.2.3 Internal main unit	21
2.2.4 Control Panel	22
Adjusting the angle of the Control Panel	23
2.2.5 Touch Panel	24
2.3 Option	26
2.3.1 Finisher FS-527/Saddle Stitcher SD-509/Punch Kit PK-517/Job Separator JS-603	26
2.3.2 Finisher FS-529	28
2.3.3 Job Separator JS-505	29
3 Using this machine	31
3.1 Turning on or off the machine	31
3.2 Basic copy operations	33
3.2.1 Placing originals	33
Loading the original into the ADF	33
Placing the original on the Original Glass	34
3.2.2 Basic copy operations	34
3.2.3 Copy operations using multiple functions	35
Functions that cannot be combined	37
4 Control Panel Keys	39
Control Panel and functions	39
4.1 About Start, Stop, and Interrupt	41
Start	41
Stop	41
Interrupt	41
Reset	41
4.2 About Copy, Fax/Scan, and User Box	42
Copy	42
Fax/Scan	42
User Box	42
4.3 Utility/Counter	43
4.4 Mode Memory	44
4.5 Access	45
Controlling access to the machine by user/account (user authentication/account track)	45
Using the machine during non-scheduled hours	47
4.6 Power Save	48
4.7 Accessibility	49
4.8 Enlarge Display	51
4.9 Guidance	52
4.10 C (Clear)	54
4.11 Proof Copy	55
Printing one set to check the copy result (Proof Copy)	55
Using a preview image to check the copy result (Advanced Preview)	56
5 Copy Function	59
5.1 [Basic]	60
5.1.1 [Color]	61
5.1.2 [Paper]	62
Configuring a custom size	63
Configuring wide paper	63
5.1.3 [Zoom]	64
5.1.4 [Duplex/Combine]	65
5.1.5 [Finishing]	68
5.1.6 [Separate Scan]	70
5.1.7 [Auto Rotate OFF]	71
5.2 [Original Setting]	72
Copying mixed originals	73
Copying Z-folded originals	74
5.3 [Quality/Density]	75
5.4 [Application]	78
5.4.1 [Sheet/Cover/Chapter Insert]	79
[OHP Interleave]	79
[Cover Sheet]	80
[Insert Sheet]	81
[Insert Image]	82
[Chapters]	83
[Program Jobs]	84
5.4.2 [Edit Color]	86
[Neg./Pos. Reverse]	86
[Mirror Image]	87
[Background Color]	87
[Color Adjust]	88
5.4.3 [Book Copy/Repeat]	90
[Book Copy]	90
[Image Repeat]	91
[Poster Mode]	92
[Booklet Original]	93
5.4.4 [Page Margin]	94
5.4.5 [Image Adjust]	95
5.4.6 [Booklet]	97
5.4.7 [Erase]	99
[Frame Erase]	99
[Non-Image Area Erase]	99
5.4.8 [Stamp/Composition]	101
[Date/Time]	101
[Page Number]	102
[Stamp]	104
[Copy Protect]	105
[Copy Guard]	106
[Password Copy]	107
[Stamp Repeat]	108
[Header/Footer]	110
[Watermark]	111
[Overlay]	112
[Registered Overlay]	113
5.4.9 [Card Shot]	115
5.4.10 [Save in User Box]	116
5.5 Left panel display	117
5.5.1 [Job List]	118
5.5.2 [Check Job]	120
6 [User Settings]	122
6.1 [System Settings]	123
6.2 [Custom Display Settings]	126
6.3 [Copier Settings]	128
6.4 [Scan/Fax Settings]	130
6.5 [Printer Settings]	131
6.6 [Change Password]	132
6.7 [Change E-Mail Address]	133
6.8 [Change Icon]	134
6.9 [Register Authentication Information]	135
6.10 [Cellular Phone/PDA Setting]	137
7 [Administrator Settings]	139
7.1 [System Settings]	140
7.1.1 [Power Save Settings]	140
7.1.2 [Output Settings]	141
7.1.3 [Date/Time Settings]	142
7.1.4 [Daylight Saving Time]	142
7.1.5 [Weekly Timer Settings]	143
7.1.6 [Restrict User Access]	144
7.1.7 [Expert Adjustment]	146
[Leading Edge Adjustment]	149
[Centering]	149
[Media Adjustment]	150
[Center Staple Position]	150
[Half-Fold Position]	151
[Punch Horizontal Position Adjustment]	151
[Punch Regist Loop Size Adjustment]	152
[Paper Alignment Plate Settings]	152
[Color Registration Adjust]	152
[Gradation Adjustment]	153
7.1.8 [List/Counter]	154
7.1.9 [Reset Settings]	155
7.1.10 [User Box Settings]	156
7.1.11 [Standard Size Setting]	156
7.1.12 [Stamp Settings]	157
7.1.13 [Blank Page Print Settings]	158
7.1.14 [Skip Job Operation Settings]	158
7.1.15 [Default Bypass Paper Type Setting]	159
7.1.16 [Page Number Print Position]	160
7.1.17 [Advanced Preview Setting]	160
7.2 [Administrator/Machine Settings]	161
7.3 [One-Touch/User Box Registration]	162
7.4 [User Authentication/Account Track]	163
7.4.1 [General Settings]	163
7.4.2 [User Authentication Settings]	166
7.4.3 [Account Track Settings]	169
7.4.4 [Print without Authentication]	170
7.4.5 [Print Counter List]	170
7.4.6 [External Server Settings]	171
7.4.7 [Limiting Access to Destinations]	171
7.4.8 [Authentication Device Settings]	172
7.4.9 [User/Account Common Setting]	173
7.4.10 [Scan to Home Settings]	173
7.4.11 [Scan to Authorized Folder Settings]	173
7.5 [Network Settings]	174
7.6 [Copier Settings]	175
7.7 [Printer Settings]	177
7.8 [Fax Settings]	178
7.9 [System Connection]	179
7.10 [Security Settings]	181
7.10.1 [Administrator Password]	181
7.10.2 [User Box Administrator Setting]	181
7.10.3 [Administrator Security Levels]	182
7.10.4 [Security Details]	183
7.10.5 [Enhanced Security Mode]	185
Required settings	185
Settings to forcibly changed	185
7.10.6 [HDD Settings]	186
7.10.7 [Function Management Settings]	187
7.10.8 [Stamp Settings]	188
7.10.9 [Driver Password Encryption Setting]	188
7.11 [License Settings]	189
7.12 [OpenAPI Authentication Management Setting]	190
8 Maintenance	192
8.1 Paper	192
8.1.1 Checking the paper	192
Replenishment message	192
Precautions regarding the use of paper	192
Paper storage	192
8.1.2 Loading paper	193
Loading paper in Tray 1, Tray 2, Tray 3, or Tray 4	193
Loading paper in LCT	194
Loading paper into the Bypass Tray	195
8.2 Consumables	197
8.2.1 Checking comsumables	197
Replacement message	197
Checking consumables status	199
Viewing counters	200
Checking the total number of pages printed	200
8.3 Cleaning procedure	201
Slit Scan Glass	201
Original Glass, Control Panel, Paper Take-Up Roller	201
Housing, Original Pad	202
9 Troubleshooting	204
9.1 When a problem is detected (call a service representative)	204
Problems that cannot be corrected by the user	204
9.2 Troubleshooting table	206
Simple troubleshooting	206
Main messages and their remedies	210
Icons that appear in the touch-panel screen	212
9.3 If print quality is deteriorated	213
Cleaning the Electrostatic Charger Wire	213
Cleaning the Printhead	213
10 Authentication unit (biometric type)	216
10.1 Using an authentication unit (biometric type)	216
10.1.1 Configuring this machine	218
10.1.2 Registering a user	220
Registering a user using the Control Panel of this machine	220
Registering a user using Data Administrator	221
Checking the version of the installed Data Administrator	222
Setup	222
User registration	226
10.1.3 Logging in to this machine	232
When [1-to-many authentication] has been specified	232
When [1-to-1 authentication] has been specified	233
11 Authentication unit (IC card type)	235
11.1 Using authentication unit (IC card type)	235
11.1.1 Configuring this machine	235
11.1.2 Registering a user	237
Registering a user using the Control Panel of this machine	237
Registering a user using Data Administrator	239
Checking the version of the installed Data Administrator	239
Setup	240
User registration	244
11.1.3 Logging in to this machine	248
When [Card Authentication] is enabled	248
When [Card Authentication + Password] is enabled	249
12 Specifications	251
12.1 Paper	251
Paper types and paper capacities	251
12.2 Machine specifications	253
bizhub C360/bizhub C280/bizhub C220	253
Auto Duplex Unit	255
12.3 Options	256
Reverse Automatic Document Feeder DF-617	256
Paper Feed Cabinet PC-107	256
Paper Feed Cabinet PC-207	257
Paper Feed Cabinet PC-408	257
Finisher FS-527	258
Saddle Stitcher SD-509	260
Punch Kit PK-517	260
Separator JS-603	261
Finisher FS-529	262
Job Separator JS-505	263
Authentication Unit (biometric type) AU-101	263
Authentication Unit (biometric type) AU-102	264
Authentication Unit (IC card type) AU-201	265
13 Appendix	267
13.1 Colors	267
[Hue], [Brightness], and [Saturation]	267
[Red], [Green], and [Blue]	269
13.2 Image quality	270
[Contrast], [Copy Density], and [Sharpness]	270
[Color Balance] (CMYK)	271
13.3 Glossary	272
14 Index	276
14.1 Index by item	276
A to E	276
F to O	277
P to U	278
V to Z	279
14.2 Index by button	280
A to C	280
D to I	281
J to P	282
Q to T	283

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bizhub C360/C280/C220

9-9

9.2

Troubleshooting table

[Replenish paper.]

The indicated tray has run out of

paper.

Add paper. (p. 8-3)

[Toner (Y) is low. Replace when

indicated.]

The toner for the indicated color

is about to run out.

Prepare a spare

Toner Car-

tridge

for replacement following

the guidance contained in your

maintenance agreement.

[Replace toner cartridge (Y).]

The toner is about to run out.

Replace the

Toner Cartridge

following the guidance contained

in your maintenance agreement.

[Toner is depleted. Replace the

toner cartridge following the

guidance (explanation). Press

the [Continue] button to contin-

ue the operations.]

Toner is depleted.

Replace the

Toner Cartridge

following the guidance contained

in your maintenance agreement.

[No more staples. Replace the

staple cartridge, or cancel sta-

pling.]

The staples have run out.

Replace the

Staple Cartridge

[Misfeed detected. Remove pa-

per according to the instruc-

tions.]

Since a paper jam occurred, the

machine is unable to make cop-

ies.

Clear the jammed paper.

[Empty the hole-punch scrap

box. To continue the job, cancel

punching.]

(1) The hole-punch scrap box is

full.

(2)The

Punch Scrap Box

is not

installed.

Throw punch scraps away from

the

Punch Scrap Box

Install the

Punch Scrap Box

[Reset the following number of

originals.]

After clearing a paper jam, it is

necessary to reload certain pag-

es of the original that have al-

ready been fed through the

ADF

Load the indicated original pages

into the

ADF

[An internal error occurred.

Open and then close the front

door to remedy a problem. If the

trouble code appears again,

contact your Service Rep.]

The machine malfunctioned and

is unable to make copies.

Take a remedy according to the

message displayed in the

screen. If the problem is not re-

solved or released, inform your

service representative of the

malfunction code displayed in

the screen.

[An internal error occurred. Turn

the main switch OFF and ON. If

the trouble code appears again,

contact your Service Rep.]

[Malfunction detected. Please

call your Service Representa-

tive.]

The machine malfunctioned and

is unable to make copies.

Inform your service representa-

tive of the code displayed in the

screen.

[Clean the original glass on the

left with the glass cleaner. Con-

tinuing using the machine in this

condition may cause lines to ap-

pear in the output.]

The

Slit Scan Glass

is dirty.

Use the

Slit Glass Cleaner

clean it.

[Now Downloading Program

Data from the Firmware server.]

(1)

CS Remote Care

was acti-

vated by your service represent-

ative.

(2) Internet ISW is being down-

loaded.

Do not turn off the

Sub Power

Switch

while this message is

displayed.

After turning off the

Sub Power

Switch

, turn off the

Main Power

Switch

, and then contact your

service representative.

[Authentication information en-

tered is invalid, due to failed ac-

cess attempts. Contact your

administrator.]

The authentication information

has become invalid since the au-

thentication attempts have failed

the specified number of times.

Contact the administrator of the

machine.

[Due to failed access attempts,

the current administrator pass-

word is invalid.]

The administrator password has

become invalid since the authen-

tication attempts have failed the

specified number of times.

Turn the machine off, then on

again.

Turn off the

Main Power Switch

and then wait at least 10 sec-

onds before turning it on again.

Message

Cause

Remedy