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Kyocera ECOSYS M5521cdn ECOSYS M5521cdn/M5521cdw FAX Operation Guide - Page 165

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Troubleshooting > Messages Messages When an error occurs, the display may show one of the messages listed below. These will help you identify and correct the problem. NOTE When a transmission error occurs, a sent/receipt result report is produced. Check the error code shown in the report and refer to the following: Error Code List (page 9-6) To print the sent/receipt result report, refer to the following: Send Result Reports (page 7-4) FAX RX Result Reports (page 7-6) You may also check error codes using the activity report. Activity Report (Outgoing FAX Report and Incoming FAX Report) (page 7-7) Message Cannot use this function. ― >> FAX Transmission Error occurred. Turn the power ― switch off and on. FAX memory is full. ― Checkpoint Incorrect account ID. Job is - canceled. Incorrect Login User Name or - Password. Job is canceled. Insufficient memory. Cannot start the job. Job Accounting restriction exceeded. Job is canceled. - Is the acceptable printing count restricted by Job Accounting exceeded? Load paper in cassette #. Is the indicated cassette out of paper? Load paper in cassette #. ↑↓ (Displayed alternately) Set selected size paper and press [OK]. Machine failure. Call service. Is the indicated cassette out of paper? ― Corrective Action Reference Page This job is canceled because it is ― restricted by User Authorization or Job Accounting. Select the [OK] key. System error has occurred. Turn the main ― power switch OFF and then ON. FAX cannot be performed any more due ― to insufficient memory. The job is canceled. Select the [OK] key. The account ID was incorrect when - processing the job externally. The job is canceled. Select the [OK] key. The login user name or password was - incorrect when processing the job externally. The job is canceled. Select the [OK] key. Job cannot be started. Try again later. - The printing count exceeded the ― acceptable count restricted by Job Accounting. Cannot print any more. This job is canceled. Select the [OK] key. Load paper. ― Select [Paper] to select the other paper source. Load paper. ― Select [Paper] to select the other paper source. Select the [OK] key to print on the paper in the currently selected paper source. An error has occurred in the machine. ― Make a note of the error code displayed on the message display, and contact your service representative. 9-4

Section	Page
Contents	2
Preface	6
About the FAX Operation Guide (this Guide)	6
Structure of the guide	6
Conventions Used in This Guide	7
1 Legal and Safety Information	9
Notice	10
Safety Conventions in This Guide	10
About this Operation Guide	11
Legal Notice	11
FCC PART 68 REQUIREMENTS	11
IMPORTANT SAFETY INSTRUCTIONS	12
IMPORTANTES MESURES DE SECURITE	12
CANADIAN IC REQUIREMENTS	13
CONDITIONS DE L'IC CANADIENNE	13
Declarations to European Directives	13
Technical regulations for terminal equipment	14
Network Compatibility Declaration	14
Trademark Information	14
2 Before Using the Fax Machine	15
Part Names and Functions	16
Machine	16
Operation Panel	18
Operation Method	20
Setting Date and Time	21
Local FAX Information Entry	22
TTI (Transmit Terminal Identification)	22
Local FAX Name	22
Local FAX ID	23
Local FAX Number	23
FAX Dialing Mode	24
ECM TX	24
TX Start Speed	24
PBX Setting (Europe only)	25
Registering Destinations in the Address Book	26
Adding a Destination (Address Book)	26
Adding a Destination on One Touch Key	31
3 Sending Faxes	33
Basic transmission procedure	34
Using redial	35
Checking and Editing Destinations	36
Checking the Send Status	37
Cancelling Memory Transmission (while originals are being scanned)	37
Cancelling Memory Transmission (during communication)	37
Cancelling Transmission (Disconnection of Communication)	38
Methods For Entering the Destination	39
Entering the destination fax number with the numeric keys	39
Choosing from the Address Book	41
Choosing by One Touch Key	42
Broadcast Transmission	43
Login/Logout	45
Logging in when User Login Administration has been Enabled	45
Logging in when Job Accounting has been Enabled	46
Fax transmission functions	47
Original Size	48
Original Image	48
FAX Resolution	48
Original Orientation	49
Continuous Scan	49
File Name Entry	49
Job Finish Notice	50
FAX Delayed Transmission	51
Cancelling Delayed Transmissions (Queued)	52
Immediate transmission	52
FAX Direct Transmission	52
Cancelling Direct Transmission	52
FAX TX Report	53
Density	53
Manual Send	53
Standby Transmission	54
Interrupt Send	55
Using chain dial	56
Using Programs	58
4 Receiving Faxes	59
FAX Reception	60
Reception Method	60
Set the Reception Method	60
Automatic Reception	61
Flow of automatic reception	61
Canceling reception (Disconnection of communication)	61
Manual Reception	62
Flow of manual reception	62
Fax reception functions	63
Media Type for Print Output	64
Reception Date/Time	65
2 in 1 Print	65
Batch Print	65
Duplex Printing	65
5 Using Convenient Fax Functions	66
Forward Settings	67
Type of Forwarding Destination	67
Setting Forwarding	67
Registering Forwarding Destination	67
Changing Registration Contents	68
Deleting Registration Contents	68
File Format Setting	69
E-mail Subject Add. Info. Setting	69
FTP Encrypted TX Setting	69
Forwarding Time Setting	70
File Name Registration	71
Print Setting	71
Settings for Forwarding from Command Center RX (Forward Settings)	72
Sub Address Box Function	73
Sub Address Box	73
Sub Address Communication	73
Registering a Sub Address Box	74
Changing Sub Address Box	75
Deleting Sub Address Box	76
Printing Originals from a Sub Address Box	77
Checking Details	78
Deleting Originals after Printing from a Sub Address Box	78
Deleting Originals from a Sub Address Box	79
Printing a Sub Address Box List	80
Sub Address Transmission	81
Polling Communication	82
Polling Transmission	82
Polling Reception	84
Printing from a Polling Box	86
Checking Details	87
Deleting Originals in a Polling Box	87
Encryption	88
Registering an Encryption Key	89
Changing Registration Contents of Encryption Key	89
Deleting Registration Contents of Encryption Key	90
Using the Encrypted Transmission	90
Setting the Encrypted Reception	91
Using a Connected Telephone	92
FAX/TEL Auto Switch Reception	92
FAX/Answering Machine Auto Switch Reception	94
DRD Reception (Available for some countries.)	96
Manual Send	98
Manual Reception	99
Remote Switch Function	100
6 Sending Faxes from PC	101
Flow of Network FAX Sending	102
Flow of Network FAX Receiving	102
Setup	103
Installing the FAX Driver	104
Uninstalling the FAX Driver	107
Basic Transmission	108
Configuring the Driver Default Settings	111
Default Settings Dialog Box	112
Changing Transmit Settings	115
Using Cover Pages	120
Cover Page Registration (Default Settings)	125
Transmission Control	130
7 Managing Jobs	131
Various Tools for Checking Transmission Results and Registration Status	132
Checking FAX Job History	133
Displaying Job Log Screen	133
Printing Administrative Reports (Result Report Setting)	134
Send Result Reports	134
Report for Job Canceled before Sending	135
Recipient Format	135
FAX RX Result Reports	136
Activity Report (Outgoing FAX Report and Incoming FAX Report)	137
Printing Activity Reports	137
Automatic Printout	137
Status Page	138
Reporting FAX Receipt Result by E-mail	139
Confirmation Screen of Destinations	141
8 Fax Settings	142
Default fax settings	143
Operation method	143
System Menu Settings	144
Report	145
Common Settings	146
FAX	147
Transmission Restriction	151
Registering Permit FAX No.	152
Changing Permit FAX No.	153
Deleting Permit FAX No.	153
Registering Reject FAX No.	154
Changing Reject FAX No.	154
Deleting Reject FAX No.	155
Registering Permit ID No.	155
Changing Permit ID No.	156
Deleting Permit ID No.	156
Setting Send Restriction	157
Setting Reception Restriction	157
Unknown Number Reception	157
Unusable Time	158
Account Management	160
9 Troubleshooting	162
Indicators During Sending/Receiving Operation	163
Responding to an Attention Indicator Flashes	163
Precautions When Turning Power OFF	164
Messages	165
Error Code List	167
Troubleshooting	170
Common inquiries	172
10 Appendix	173
Character Entry Method	174
Using the Keys	174
Selecting Type of Characters	175
Characters That Can be Entered Using the Numeric Keys	175
Entering Symbols	176
Entering Characters	176
Specifications	178
Menu Map	180
Received FAX Sizes and Paper Priority (Metric Model)	184
Received FAX Sizes and Paper Priority (Inch Model)	185

Match case Limit results 1 per page

9-4

Troubleshooting > Messages

Messages

When an error occurs, the display may show one of the messages listed below. These will help you identify and correct

the problem.

NOTE

When a transmission error occurs, a sent/receipt result report is produced.

Check the error code shown in the report and refer to the following:

Error Code List (page 9-6)

To print the sent/receipt result report, refer to the following:

Send Result Reports (page 7-4)

FAX RX Result Reports (page 7-6)

You may also check error codes using the activity report.

Activity Report (Outgoing FAX Report and Incoming FAX Report)

(page 7-7)

Message

Checkpoint

Corrective Action

Reference

Page

Cannot use this function.

>> FAX Transmission

―

This job is canceled because it is

restricted by User Authorization or Job

Accounting. Select the [

] key.

―

Error occurred. Turn the power

switch off and on.

―

System error has occurred. Turn the main

power switch OFF and then ON.

―

FAX memory is full.

―

FAX cannot be performed any more due

to insufficient memory. The job is

canceled. Select the [

] key.

―

Incorrect account ID. Job is

canceled.

—

The account ID was incorrect when

processing the job externally. The job is

canceled. Select the [

] key.

—

Incorrect Login User Name or

Password. Job is canceled.

—

The login user name or password was

incorrect when processing the job

externally. The job is canceled. Select the

[

] key.

—

Insufficient memory. Cannot

start the job.

—

Job cannot be started. Try again later.

—

Job Accounting restriction

exceeded. Job is canceled.

Is the acceptable printing count

restricted by Job Accounting

exceeded?

The printing count exceeded the

acceptable count restricted by Job

Accounting. Cannot print any more. This

job is canceled. Select the [

] key.

―

Load paper in cassette #.

Is the indicated cassette out of

paper?

Load paper.

Select [

Paper

] to select the other paper

source.

―

Load paper in cassette #.

↑↓

(Displayed alternately)

Set selected size

paper and press [OK].

Is the indicated cassette out of

paper?

Load paper.

Select [

Paper

] to select the other paper

source. Select the [

] key to print on the

paper in the currently selected paper

source.

―

Machine failure. Call service.

―

An error has occurred in the machine.

Make a note of the error code displayed

on the message display, and contact your

service representative.

―